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Thunderbird has more "Mac beach balls" than an Apple company volleyball tournament. One email account. (Also, 3 Sent foldersS)

  • 4 replies
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  • Last reply by Wayne Mery

Antaine
Antaine
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Thunderbird gives me the “beach ball” for 2-3 minutes every time I try to do something (bring the running app to the foreground, open a message, click delete, click reply, click send, etc) It started a few weeks ago (shortly before Christmas, perhaps?). Occasionally, it behaves itself and acts normally, but more often than not, I find myself hopping on my phone to reply or delete messages because I just don't have the time to do it on Thunderbird.

I've used Thunderbird for many years. I use it for one email address (a Hover account) and only one user profile. In an effort to fix this, I have restarted the app, restarted the computer, and deleted and reinstalled the app from your website.

I'm using Thunderbird 52.5.2 (64-bit) on a 15-inch Mid-2012 Macbook Pro running Sierra 10.12.6

Thunderbird gives me the “beach ball” for 2-3 minutes every time I try to do something (bring the running app to the foreground, open a message, click delete, click reply, click send, etc) It started a few weeks ago (shortly before Christmas, perhaps?). Occasionally, it behaves itself and acts normally, but more often than not, I find myself hopping on my phone to reply or delete messages because I just don't have the time to do it on Thunderbird. I've used Thunderbird for many years. I use it for one email address (a Hover account) and only one user profile. In an effort to fix this, I have restarted the app, restarted the computer, and deleted and reinstalled the app from your website. I'm using Thunderbird 52.5.2 (64-bit) on a 15-inch Mid-2012 Macbook Pro running Sierra 10.12.6

Modified by Wayne Mery

All Replies (4)

Wayne Mery
Wayne Mery
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How big are Inbox, Trash and Junk folders both in terms of number of messages and size (MB)?

Antaine
Antaine Question owner
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Inbox has 14 messages Trash has 155 messages Spam has 46 messages

I'm not sure how to see the MB size. Could the Sent and Archive folders also be a contributing factor? I'm not sure why there are three Sent-related folders, either.

Antaine
Antaine Question owner
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As an example, just now, I went to bring the message with the notification of your reply forward from behind the browser window where you can see it in the screenshot. As I moused over the title bar of the message, I got over a minute of beach ball before I could even click on the title bar to bring it forward and close/delete it.

Wayne Mery
Wayne Mery
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> started a few weeks ago (shortly before Christmas, perhaps?).

Did you update macOS in this period? 

Please start thunderbird in safe mode

- https://support.mozilla.org/kb/safe-mode-thunderbird

Does problem go away?