Rappport Extension message add-on disabled, but it is not.
My bank asked me to install IBM Security Rapport. Whenever I turn on my computer I get a message that it is installed, but the add-on is disabled. But when I go to enable it the only choice I have is DISable, so it must be already enabled.
My bank asked me to install IBM Security Rapport. Whenever I turn on my computer I get a message that it is installed, but the add-on is disabled. But when I go to enable it the only choice I have is DISable, so it must be already enabled.
All Replies (1)
Please contact your support : https://www-01.ibm.com/software/security/trusteer/support/
If they do not have a solution :
- https://support.mozilla.org/en-US/kb/profile-manager-create-and-remove-firefox-profiles
- https://support.mozilla.org/en-US/kb/recovering-important-data-from-an-old-profile
- http://kb.mozillazine.org/Transferring_data_to_a_new_profile_-_Firefox
Note: Any customization will revert back to default, you will also need to reinstall Extensions.
Please let us know if this solved your issue or if need further assistance.
Modified by Shadow110