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Buttons and Content not working on certain websites

  • 2 replies
  • 1 has this problem
  • 2 views
  • Last reply by cor-el

schuhjm
schuhjm
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Hi, I'm a little puzzled. I just set up a new computer (iMac). Firefox had been working just fine, but after some maintenance on other programs, certain website buttons / menus stopped working.

For instance, nytimes.com has a "Sections" and a "Search" button at the top of the page which no longer work (see attached images). Also, some content doesn't show (TimesVideo panel toward bottom of page comes up blank).

And... When I tried to post this page, and upload images on new imac, the images would not load, and seem to stall??, so I'm sending this from a macbook.

This was working on imac until yesterday, and still works from the macbook I migrated from. I can't find an obvious setting to remedy this and have reinstalled flash...

Same Firefox version (57) and Flash 28.0 r0.

Any suggestions?

Hi, I'm a little puzzled. I just set up a new computer (iMac). Firefox had been working just fine, but after some maintenance on other programs, certain website buttons / menus stopped working. For instance, nytimes.com has a "Sections" and a "Search" button at the top of the page which no longer work (see attached images). Also, some content doesn't show (TimesVideo panel toward bottom of page comes up blank). And... When I tried to post this page, and upload images on new imac, the images would not load, and seem to stall??, so I'm sending this from a macbook. This was working on imac until yesterday, and still works from the macbook I migrated from. I can't find an obvious setting to remedy this and have reinstalled flash... Same Firefox version (57) and Flash 28.0 r0. Any suggestions?
Attached screenshots

All Replies (2)

Shadow110
Shadow110
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Please Refresh but do this 1st:

then

TEST....... If no issues then Extensions which need to be added back in 1 at a time and tested ..... Or it is your Profile : Make a new one and test ...:

If is your Profile :

Note: Any customization will revert back to default, you will also need to reinstall Extensions.

Please let us know if this solved your issue or if need further assistance.

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
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You can try these steps in case of issues with web pages:

You can reload web page(s) and bypass the cache to refresh possibly outdated or corrupted files.

  • hold down the Shift key and left-click the Reload button
  • press "Ctrl + F5" or press "Ctrl + Shift + R" (Windows,Linux)
  • press "Command + Shift + R" (Mac)

Clear the cache and remove the cookies from websites that cause problems via the "3-bar" Firefox menu button (Options/Preferences).

"Clear the cache:

  • Options/Preferences -> Privacy & Security -> Cached Web Content: "Clear Now"

"Remove the cookies" from websites that cause problems.

  • Options/Preferences -> Privacy & Security -> "Use custom settings for history" -> Cookies: "Show Cookies"

Start Firefox in Safe Mode to check if one of the extensions ("3-bar" menu button or Tools -> Add-ons -> Extensions) or if hardware acceleration is causing the problem.

  • switch to the DEFAULT theme: "3-bar" menu button or Tools -> Add-ons -> Appearance
  • do NOT click the "Refresh Firefox" button on the Safe Mode start window