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How can I get videos from "http://london.ctvnews.ca/ " to play?

  • 5 replies
  • 2 have this problem
  • 1 view
  • Last reply by Martha

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The screen where the video should be playing is a black screen only. I have Firefox Quantum 57.0(64-bit), my Adobe Flash Player is current/enabled and I use Windows 7. The website URL site information reads "connection is not secure", and under Permissions, I have everything set to either Allow or Use Default. I have restarted Firefox is SafeMode, but videos still don't play. Internet Explorer will play these news videos. Firefox used to play them, but stopped awhile ago (sorry I don't remember when).

The screen where the video should be playing is a black screen only. I have Firefox Quantum 57.0(64-bit), my Adobe Flash Player is current/enabled and I use Windows 7. The website URL site information reads "connection is not secure", and under Permissions, I have everything set to either Allow or Use Default. I have restarted Firefox is SafeMode, but videos still don't play. Internet Explorer will play these news videos. Firefox used to play them, but stopped awhile ago (sorry I don't remember when).

Chosen solution

Although your toolbar shows Ghostery instead of Disconnect, it's the same idea. Many sites employ tracking services in a manner that prevents you from accessing some things without allowing the tracker.

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Link?

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I hope this is what you mean by "link" http://london.ctvnews.ca/video?playlistId=1.3713050

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It was blocked for me until I whitelisted the website in the Disconnect extention, so turn off all your privacy extentions and the built in firefox one and test

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Chosen Solution

Although your toolbar shows Ghostery instead of Disconnect, it's the same idea. Many sites employ tracking services in a manner that prevents you from accessing some things without allowing the tracker.

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thank you for your responses. Ghostery was not the problem, as I had clicked "trust site". However, you did get me looking in the right direction. It was Avast Online Security that was blocking trackers (something I don't remember adding incidentally....I use Avast anti-virus, but I don't know how I got that icon at the top. Anyway, my problem is resolved! thank you everyone for your help.