Hey this portal isn't intuitive at all. Please re-design... No "returns" either. Here's the problem: Firefox is freezing more and more every day. What gives?
The question is above. To repeat it now would be silly.
And your response via email doesn't work.
I quit! Good bye...
All Replies (3)
Support Volunteers can't make changes to Firefox or it's website. To submit suggestions for new or changed features, may I suggest: Feedback: https://qsurvey.mozilla.com/s3/FirefoxInput/
If go to Help then About and see if Firefox updates to 57.0.1 or if it does not close Firefox and then open and go to Help and About again and try forcing it again. As the update fixes the issue you are experiencing.
Alternatively : Please Go to the Firefox 3 Bar Menu --> Help ? --> Troubleshooting Information Page and take a look in the Accessibility section if accessibility is set to "true" there. if yes, go to the Firefox 3 Bar Menu --> Options --> Privacy & Security panel and under Permissions check the setting to Prevent Accessibility Services from accessing your browser. Restart Firefox
If still having issues :
Please : https://support.mozilla.org/en-US/kb/export-firefox-bookmarks-to-backup-or-transfer and https://support.mozilla.org/en-US/kb/back-and-restore-information-firefox-profiles then https://support.mozilla.org/en-US/kb/refresh-firefox-reset-add-ons-and-settings TEST....... If no issues then Extensions which need to be added back in 1 at a time and tested ..... Or it is your Profile : Make a new one and test ...: https://support.mozilla.org/en-US/kb/profile-manager-create-and-remove-firefox-profiles
Please let us know if this solved your issue or if need further assistance.
bfk-nyc said
The question is above. To repeat it now would be silly. And your response via email doesn't work. I quit! Good bye...
This is a support forum of users helping users, not a portal.
What email? as Mozilla does not do support by email and any responses you get to a thread you post here on support.mozilla.org/ are automated notices that there was a reply to thread. You reply in the thread and not in the email.
Pkshadow said
Support Volunteers can't make changes to Firefox or it's website. To submit suggestions for new or changed features, may I suggest: Feedback: https://qsurvey.mozilla.com/s3/FirefoxInput/
Actually feedback about the support.mozilla.org site if that is the case is to be done in https://support.mozilla.org/en-US/forums
And this site is not just for the desktop Firefox web browser ;)