Firefox occasionally will not load any pages at all and I have to manually restart it (close in task manager and start again).
When I'm using Firefox 57, it does this thing where no websites will load, it just shows the loading symbol on the left side of the tab. It does this even if I open a new window. When I close Firefox, it brings up a "Firefox is already running, but is not responding" error, and I have to close it from task manager. Then it loads up again fine, and works like normal for a few days, until I have to close and restart it again.
This happens most often when I'm streaming or playing something. The stream will work for a while and then suddenly stop, and no websites will load after that. Today, the stream in question is the BBC radio website, and it won't work for longer than 5 minutes before I have to restart firefox.
Modified by jmhbluenose
Chosen solution
Note : there is a update to 57.0.1 So Help then About to try nd force it. Shut down Firefox and repeat if did not work before.
Please : https://support.mozilla.org/en-US/kb/export-firefox-bookmarks-to-backup-or-transfer and https://support.mozilla.org/en-US/kb/back-and-restore-information-firefox-profiles then https://support.mozilla.org/en-US/kb/refresh-firefox-reset-add-ons-and-settings TEST....... If no issues then Extensions which need to be added back in 1 at a time and tested ..... Or it is your Profile : Make a new one and test ...: https://support.mozilla.org/en-US/kb/profile-manager-create-and-remove-firefox-profiles
Alternatively : Please uninstall Firefox. Then Delete the Mozilla Firefox Folders in C:\Program Files and C:\Program Files(x86) Then restart system. Then run Windows Disk Cleanup. Then run it again and click the button that says Cleanup System Files. Note: your Firefox Profile is saved. But you should make a back up before you do : https://support.mozilla.org/en-US/kb/back-and-restore-information-firefox-profiles
Reinstall with Current Release Firefox 57.0.1 with a Full Version Installer https://www.mozilla.org/firefox/all/
Please let us know if this solved your issue or if need further assistance.
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Try : Go to the Firefox 3 Bar Menu --> Help ? --> Troubleshooting Information Page and take a look in the Accessibility section if accessibility is set to "true" there. if yes, go to the Firefox 3 Bar Menu --> Options --> Privacy & Security panel and under Permissions check the setting to Prevent Accessibility Services from accessing your browser. Restart Firefox
Please let us know if this solved your issue or if need further assistance.
Hi,
Unfortunately, accessibility was already disabled. Any other ideas on how to fix it?
Thanks
So how was FF57 installed or upgraded?
It was upgraded automatically from FF56.
Chosen Solution
Note : there is a update to 57.0.1 So Help then About to try nd force it. Shut down Firefox and repeat if did not work before.
Please : https://support.mozilla.org/en-US/kb/export-firefox-bookmarks-to-backup-or-transfer and https://support.mozilla.org/en-US/kb/back-and-restore-information-firefox-profiles then https://support.mozilla.org/en-US/kb/refresh-firefox-reset-add-ons-and-settings TEST....... If no issues then Extensions which need to be added back in 1 at a time and tested ..... Or it is your Profile : Make a new one and test ...: https://support.mozilla.org/en-US/kb/profile-manager-create-and-remove-firefox-profiles
Alternatively : Please uninstall Firefox. Then Delete the Mozilla Firefox Folders in C:\Program Files and C:\Program Files(x86) Then restart system. Then run Windows Disk Cleanup. Then run it again and click the button that says Cleanup System Files. Note: your Firefox Profile is saved. But you should make a back up before you do : https://support.mozilla.org/en-US/kb/back-and-restore-information-firefox-profiles
Reinstall with Current Release Firefox 57.0.1 with a Full Version Installer https://www.mozilla.org/firefox/all/
Please let us know if this solved your issue or if need further assistance.
This appears to have solved it. Thanks!