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Crashes at start -can 't get into failsafe or reset browser

  • 1 reply
  • 2 have this problem
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  • Last reply by Shadow110

loldrup
loldrup
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My fancy new Firefox 57 crashes a few seconds after starting. Every time. The crash reporter doesn't catch it, so you'll never know the details!! (Muahaha!!) Without a working browser window, I can't enter failsafe mode, nor reset Firefox.

My fancy new Firefox 57 crashes a few seconds after starting. Every time. The crash reporter doesn't catch it, so you'll never know the details!! (Muahaha!!) Without a working browser window, I can't enter failsafe mode, nor reset Firefox.

Chosen solution

uninstall Firefox. Then Delete the Mozilla Firefox Folders in C:\Program Files and C:\Program Files(x86) Then restart system. Then run Windows Disk Cleanup. Then run it again and click the button that says Cleanup System Files. Note: your Firefox Profile is saved. But you should make a back up before you do : https://support.mozilla.org/en-US/kb/back-and-restore-information-firefox-profiles

Reinstall with Current Release Firefox 57.0 with a Full Version Installer https://www.mozilla.org/firefox/all/

Update your Video Card Drivers.

fyi: https://www.howtogeek.com/333110/how-to-customize-firefox-quantum-and-remove-the-white-space-around-the-title-bar/

Please let us know if this solved your issue or if need further assistance.

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All Replies (1)

Shadow110
Shadow110
more options

Chosen Solution

uninstall Firefox. Then Delete the Mozilla Firefox Folders in C:\Program Files and C:\Program Files(x86) Then restart system. Then run Windows Disk Cleanup. Then run it again and click the button that says Cleanup System Files. Note: your Firefox Profile is saved. But you should make a back up before you do : https://support.mozilla.org/en-US/kb/back-and-restore-information-firefox-profiles

Reinstall with Current Release Firefox 57.0 with a Full Version Installer https://www.mozilla.org/firefox/all/

Update your Video Card Drivers.

fyi: https://www.howtogeek.com/333110/how-to-customize-firefox-quantum-and-remove-the-white-space-around-the-title-bar/

Please let us know if this solved your issue or if need further assistance.

Modified by Shadow110