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freezes and hang ups

  • 1 reply
  • 2 have this problem
  • 1 view
  • Last reply by philipp

sdnative68
sdnative68
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Since the Nov 2017 update firefox is impossible to use. Scrolling is impossible do to the constant freezing of every webpage I go to - including this one! I have no new add-ons or extensions and it started the moment Firefox updated,

Since the Nov 2017 update firefox is impossible to use. Scrolling is impossible do to the constant freezing of every webpage I go to - including this one! I have no new add-ons or extensions and it started the moment Firefox updated,

All Replies (1)

philipp
philipp
  • Moderator
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hi, thanks for reporting this. could you go to the firefox menu ≡ > help ? > troubleshooting information page and take a look in the Accessibility section if accessibility is set to "true" there.

if yes, can you please copy & paste this whole section into a reply in the forum and see if the following fixes the performance problem: go to the firefox menu ≡ > options > privacy & security panel and under permissions check the setting to prevent accessibility services from accessing your browser.