Firefox 57: Problem with playback of video: Distorted colors , reoccurs after refresh and restart of Firefox
I have the same Problem as described in the Question 'Firefox 57: Problem with playback of video: Distorted colors'.
Aftre doing a REFRESH (as suggested in the solution to the above question) Firefox starts ok and the video is playing correctly.
When I close Firefox and start it again, the problem is back again. Doing again a 'REFRESH' solves the problem - until in close Firefox and start it again.
Chosen solution
Updating the Driver for the graphics card resolved the issue.
If you are interested in details: Originally Reported Information from Device Manager: AMD Radeon - R7 M265DX - Driver Version: 13.350.1009.1001
Driver update from the Device Manager came back with the message: "Installed driver is the newest one"
Update with the AMD updater done, now Device Manager reports: AMD Radeon - R7 M260 - Driver Version: 21.19.519.2
and NO, I did not change any HW.
Read this answer in context 👍 1All Replies (2)
hi, we have heard about the problem from a couple of other users with an amd graphics card and older drivers as well. can you see if there's an update driver available for your device at http://support.amd.com/en-us/download?
Chosen Solution
Updating the Driver for the graphics card resolved the issue.
If you are interested in details: Originally Reported Information from Device Manager: AMD Radeon - R7 M265DX - Driver Version: 13.350.1009.1001
Driver update from the Device Manager came back with the message: "Installed driver is the newest one"
Update with the AMD updater done, now Device Manager reports: AMD Radeon - R7 M260 - Driver Version: 21.19.519.2
and NO, I did not change any HW.