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Although I know how to customise, drag and drop just does not drag or drop

  • 3 replies
  • 7 have this problem
  • 1 view
  • Last reply by Mkll

Bob1001
Bob1001
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The page to customise is OK it is just that nothing happens if I try and drag. I am using a windows surface tablet with Windows 10 and the latest version 57.00 of Firefox. I have tried the tablet profile but that does not help.

The page to customise is OK it is just that nothing happens if I try and drag. I am using a windows surface tablet with Windows 10 and the latest version 57.00 of Firefox. I have tried the tablet profile but that does not help.

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All Replies (3)

Mkll
Mkll
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Hello, try switching the Density to touch in the Customize Firefox menu, it is located at the bottom right -- Next to Themes! If this helped let me know, and mark as solution if it solved your issue.

Bob1001
Bob1001 Question owner
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Thank you, I had tried that. When I touch the icon a square appears round it as though it is going to drag but it does not move.

I have found a solution .

As I have a clip on keyboard and only need to set things up it works from the keyboard. A hand appears and I can easily drag and drop.

Mkll
Mkll
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Chosen Solution

Glad you found a solution!