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Mozilla sent a new password to [email protected]. I did not receive it. My Brighthouse E-Mail uses thus address.

  • 1 reply
  • 3 have this problem
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  • Last reply by Toad-Hall

jsimmons12
jsimmons12
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When I sign in to Thunderbird my password is not accepted. I changed my password from Capricorn3480 to Capricorn2692. This did not solve the problem. I ask Mozilla for a new password. Mozilla says a new password has been sent. I have not received the new password. I have an E-Mail account with Brighthouse that has the same E-Mail address as Thunderbird, so I should have received your reply on my Brighthouse account.

In the past I have received the same messages on both Brighthouse and Thunderbird. This has been helpful when one of the accounts goes down.

John Simmons

When I sign in to Thunderbird my password is not accepted. I changed my password from Capricorn3480 to Capricorn2692. This did not solve the problem. I ask Mozilla for a new password. Mozilla says a new password has been sent. I have not received the new password. I have an E-Mail account with Brighthouse that has the same E-Mail address as Thunderbird, so I should have received your reply on my Brighthouse account. In the past I have received the same messages on both Brighthouse and Thunderbird. This has been helpful when one of the accounts goes down. John Simmons

Chosen solution

What do you mean by When I sign in to Thunderbird my password is not accepted. ?

There is no password for 'Thunderbird'; it is just a program running on your computer.

Do you mean you have mail accounts either pop or imap and it is asking for the password for one of your mail accounts?

re :I changed my password - well you're going to need to change that again as you have just posted the password on a public forum seen all around the world. Where did you change the password? In your webmail account?

re :. I ask Mozilla for a new password. What has mozilla got to do with it? Why would you be asking mozilla ?

You need to clearly explain what you are talking about.

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Toad-Hall
Toad-Hall
  • Top 10 Contributor
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Chosen Solution

What do you mean by When I sign in to Thunderbird my password is not accepted. ?

There is no password for 'Thunderbird'; it is just a program running on your computer.

Do you mean you have mail accounts either pop or imap and it is asking for the password for one of your mail accounts?

re :I changed my password - well you're going to need to change that again as you have just posted the password on a public forum seen all around the world. Where did you change the password? In your webmail account?

re :. I ask Mozilla for a new password. What has mozilla got to do with it? Why would you be asking mozilla ?

You need to clearly explain what you are talking about.