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Gah. Your tab just crashed.

  • 3 replies
  • 2 have this problem
  • 11 views
  • Last reply by cor-el

nicolainormann
nicolainormann
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Hi,

My Firefox keeps crashing, from what I can see in my about:crashes it started the 7. of august. It seems to be whenever it has to execute heavier operations in Javascript. Like, lazy loading more posts on Facebook, starting a stream on Twitch, etc.

It's not just one web page that fails.

I've got several crash reports, that all seem to crash due to nvwgf2umx.dll From what I've been able to read, this dll is a graphics driver from Nvidia. I've tried reinstalling the driver without luck. Also tried CCleaner and various adware/malware software to clean my pc, again no luck. Also checked the integrity of my registry with sfc/SCANNOW.

Crash reports: https://crash-stats.mozilla.com/report/index/ff94e6c6-ac61-431e-ac05-45f040170807 https://crash-stats.mozilla.com/report/index/0db74c1b-2292-4e72-9ff6-8c6070170809 https://crash-stats.mozilla.com/report/index/632c0cc4-5408-4af3-871c-a9e800170809

Thanks in advance

Hi, My Firefox keeps crashing, from what I can see in my about:crashes it started the 7. of august. It seems to be whenever it has to execute heavier operations in Javascript. Like, lazy loading more posts on Facebook, starting a stream on Twitch, etc. It's not just one web page that fails. I've got several crash reports, that all seem to crash due to nvwgf2umx.dll From what I've been able to read, this dll is a graphics driver from Nvidia. I've tried reinstalling the driver without luck. Also tried CCleaner and various adware/malware software to clean my pc, again no luck. Also checked the integrity of my registry with sfc/SCANNOW. Crash reports: https://crash-stats.mozilla.com/report/index/ff94e6c6-ac61-431e-ac05-45f040170807 https://crash-stats.mozilla.com/report/index/0db74c1b-2292-4e72-9ff6-8c6070170809 https://crash-stats.mozilla.com/report/index/632c0cc4-5408-4af3-871c-a9e800170809 Thanks in advance

Modified by nicolainormann

All Replies (3)

FredMcD
FredMcD
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Product Firefox Release Channel aurora Version 55.0b0 Build ID 20170731093123 OS Windows 10 OS Version 10.0.15063

You look to be using a beta version. Also, users have reported problems with v55. ++++++++++++++++++++++++++++++++++++++++++++ Signature: nvwgf2umx.dll | RtlpAllocateHeapInternal | nvwgf2umx.dll | CResource<T>::CResource<T>

nvwgf2umx.dll = Dwm.exe = Microsoft Desktop Window Manager

Perform a System File Check to fix corrupted system files

Win 7, 8, 10, Vista: https://support.microsoft.com/en-us/kb/929833 Win XP: https://www.microsoft.com/resources/documentation/windows/xp/all/proddocs/en-us/system_file_checker.mspx?mfr=true

Wiki - Windows 10 System File Check http://answers.microsoft.com/en-us/windows/wiki/windows_10-update/system-file-check-sfc-scan-and-repair-system-files/bc609315-da1f-4775-812c-695b60477a93

nicolainormann
nicolainormann Question owner
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I know, I'm using the Firefox developer edition, but it also happened to me while using the regular Firefox (Can't find any crash report though).

Odd thing, I did something that worked, because I can't reproduce the issue anymore. So one of the things that I tried did have an effect.

I believe it's still an issue though, as it shouldn't really occur in the first place.

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
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This is possibly a problem with hardware acceleration in Firefox.

  • Options/Preferences -> Advanced -> General -> Browsing: "Use hardware acceleration when available"

You need to close and restart Firefox after toggling this setting.

You can check if there is an update for your graphics display driver and check for hardware acceleration related issues.