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Folders & messages no longer appearing in multiple Google mail accounts

  • 4 replies
  • 2 have this problem
  • 2 views
  • Last reply by Wayne Mery

notabbott
notabbott
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When I start Thunderbird, I can no longer see my inbox, or any other folders, for multiple Google for Domains (not regular Gmail) accounts. All I get is a [Gmail]/Junk folder that is also created in the Labels for the account when I view it on the web. Screenshot should show all the relevant elements.

Behavior started after a Windows update consisting of the following items: 

2017-06 Cumulative Update for Windows 10 Version 1607 for x64-based Systems (KB4022715)
2017-06 Update for Windows 10 Version 1607 for x64-based Systems (KB4023834)
2017-06 Security Update for Adobe Flash Player for Windows 10 Version 1607 for x64-based Systems (KB4022730)

(Apologies if this is a duplicate question--I *think* the earlier version didn't post, but there's a chance I'm wrong.)

When I start Thunderbird, I can no longer see my inbox, or any other folders, for multiple Google for Domains (not regular Gmail) accounts. All I get is a [Gmail]/Junk folder that is also created in the Labels for the account when I view it on the web. Screenshot should show all the relevant elements. Behavior started after a Windows update consisting of the following items: 2017-06 Cumulative Update for Windows 10 Version 1607 for x64-based Systems (KB4022715) 2017-06 Update for Windows 10 Version 1607 for x64-based Systems (KB4023834) 2017-06 Security Update for Adobe Flash Player for Windows 10 Version 1607 for x64-based Systems (KB4022730) (Apologies if this is a duplicate question--I *think* the earlier version didn't post, but there's a chance I'm wrong.)
Attached screenshots

Chosen solution

There is a problem in 52.2.0. Until the problem gets fixed, please reinstall https://releases.mozilla.org/pub/thunderbird/releases/52.1.1/win32/en-US/

Are they are using oauth to login their accounts?

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All Replies (4)

Wayne Mery
Wayne Mery
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Chosen Solution

There is a problem in 52.2.0. Until the problem gets fixed, please reinstall https://releases.mozilla.org/pub/thunderbird/releases/52.1.1/win32/en-US/

Are they are using oauth to login their accounts?

notabbott
notabbott Question owner
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Reverting to 52.1.1 fixed it. Don't know about oauth, but that would be moot now, right?

Thanks!

BaronGreystone
BaronGreystone
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I had the same problem, but 52.1.1 works. Thanks.

Wayne Mery
Wayne Mery
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52.2.1 is now available