We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

cant send an email to a group

jbugler
jbugler
more options

Hi

I have an iMac. My contacts list contains several groups, I'm trying to send an email to one of these groups (that comprises 6 entries), Thunderbird allows me to select the group name and populate the 'To' box, but when I go to 'File' to press the 'Send Now' option, 'Send Now' is 'greyed out'.

Anybody know why this is so?

Regards

John Bugler

Hi I have an iMac. My contacts list contains several groups, I'm trying to send an email to one of these groups (that comprises 6 entries), Thunderbird allows me to select the group name and populate the 'To' box, but when I go to 'File' to press the 'Send Now' option, 'Send Now' is 'greyed out'. Anybody know why this is so? Regards John Bugler

All Replies (1)

user1121639
user1121639
more options

The Send Now button/option will be greyed out if something is wrong with what is in the To: section, like if there is nothing in the To, or what is there is not a valid e-mail address or a valid mailing list.

Something that I've seen before here is that the address book may contain an invalid contact entry (it is missing an e-mail address), that has the same name as your mailing list. When you type the name into the To: field, Thunderbird automatically chooses the contact with that name, instead of the mailing list with the same name.

So check your address books to see if you have a contact with the same name as the mailing list.