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I cannot log into my gmail account while configuring it for the first time. Stuck at "Next".

  • 3 replies
  • 1 has this problem
  • 18 views
  • Last reply by Wayne Mery

saurabhlambe
saurabhlambe
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Hi, I wanted to use Thunderbird to check my Gmail. And when I proceed in the "Mail Account Setup", I choose automatic settings and enter in my email credentials. Now a pop up named "Enter credentials for [email protected]" opens up. It has a typical Gmail login in it. When I enter in my email, and press the "Next" button, I should be led to a page asking my password. But the page never seems to take me there. It is stuck on the same page and is also non-responsive. Please tell me what to do in order to configure my Gmail in Thunderbird. Thanks in advance!

Hi, I wanted to use Thunderbird to check my Gmail. And when I proceed in the "Mail Account Setup", I choose automatic settings and enter in my email credentials. Now a pop up named "Enter credentials for [email protected]" opens up. It has a typical Gmail login in it. When I enter in my email, and press the "Next" button, I should be led to a page asking my password. But the page never seems to take me there. It is stuck on the same page and is also non-responsive. Please tell me what to do in order to configure my Gmail in Thunderbird. Thanks in advance!

Modified by Wayne Mery

All Replies (3)

saurabhlambe
saurabhlambe Question owner
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Here's a screenshot to help you understand the problem.

user01229325
user01229325
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Update to version 52.1 https://www.mozilla.org/en-US/thunderbird/52.1.0/releasenotes/

Wayne Mery
Wayne Mery
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  • Top 10 Contributor
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You should find this was fixed in version 52.1.0. https://www.mozilla.org/en-US/thunderbird/52.1.0/releasenotes/

If you agree, please click the "problem solved" button.