Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

I have Thunderbird 45.7. A Chat folder has appeared. I have never Chatted. When I try to delete it, I get notice that Rename has failed. ?

  • 1 reply
  • 1 has this problem
  • 1 view
  • Last reply by Matt

more options

I have Thunderbird 45.7. A Chat folder has appeared. I have never Chatted. When I try to delete it, I get notice that Rename has failed.

I have Thunderbird 45.7. A Chat folder has appeared. I have never Chatted. When I try to delete it, I get notice that Rename has failed.

All Replies (1)

more options

I am assuming your have an IMAP mail account. Right click the account, select subscribe and unsubscribe from the folder.

Yahoo for instance had a chat folder for more than a decade that held offline chat records. It had no place in email. But you could not tell them that.