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When i have an email that has a web link in it picture, word or tracking number if i click on it it wont take me to that site it use to

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  • Last reply by Tonnes

Wendysutton
Wendysutton
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Hello, i use to be able to click on a weblink in an email & it would take me straight to that site. for example if i had an email that had a post delivery tracking number & i clicked on it it would open straight up on the web for me. Now it seems that if i have a weblink i need to copy & paste it into my web browser. It was so much nicer & easier to click on the email. Are you able to let me know how that can be fixed. I did do an update yesterday for the newest Mozilla, firefox & thunderbird updates & now it wont do this today ? Thank you Wendy

Hello, i use to be able to click on a weblink in an email & it would take me straight to that site. for example if i had an email that had a post delivery tracking number & i clicked on it it would open straight up on the web for me. Now it seems that if i have a weblink i need to copy & paste it into my web browser. It was so much nicer & easier to click on the email. Are you able to let me know how that can be fixed. I did do an update yesterday for the newest Mozilla, firefox & thunderbird updates & now it wont do this today ? Thank you Wendy

Chosen solution

Can you try setting another browser as your default browser, followed by doing the same for Firefox (if it was previously)? It may be good to test whether or not the other browser does work meanwhile.

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Tonnes
Tonnes
  • Locale Leader
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Chosen Solution

Can you try setting another browser as your default browser, followed by doing the same for Firefox (if it was previously)? It may be good to test whether or not the other browser does work meanwhile.