Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Firefox crashes

  • 2 replies
  • 1 has this problem
  • 2 views
  • Last reply by carolus_

carolus_
carolus_
more options

Every time I try to open this pdf document: http://bsa.ve.ismar.cnr.it/fedora/repository/ismarbsa:ve00361/PDF/ismarbsa_ve00361.pdf, or other pdf documents from the site: http://bsa.ve.ismar.cnr.it/, Firefox hangs. Not the same with Internet Explorer and Edge, where the pdf is perfect, With Chrome happens a strange thing: the document changes and becomes like a scanned written text after an OCR conversion, with several formatting mistakes.

I've submitted the crash report: https://crash-stats.mozilla.com/report/index/b4d16460-5fc5-442a-b70f-2b86c2170109#allthreads. I don't have Acrobate Flash Player. but have Adobe PDF Plug-In For Firefox and Netscape 15.20.20039.

To solve the problem, I've closed the browser and the processes, then I've restarted the system, but the problem remains unsolved. Now is for me impossible to use Firefox because it continuously hangs.

Thanks.

Every time I try to open this pdf document: http://bsa.ve.ismar.cnr.it/fedora/repository/ismarbsa:ve00361/PDF/ismarbsa_ve00361.pdf, or other pdf documents from the site: http://bsa.ve.ismar.cnr.it/, Firefox hangs. Not the same with Internet Explorer and Edge, where the pdf is perfect, With Chrome happens a strange thing: the document changes and becomes like a scanned written text after an OCR conversion, with several formatting mistakes. I've submitted the crash report: https://crash-stats.mozilla.com/report/index/b4d16460-5fc5-442a-b70f-2b86c2170109#allthreads. I don't have Acrobate Flash Player. but have Adobe PDF Plug-In For Firefox and Netscape 15.20.20039. To solve the problem, I've closed the browser and the processes, then I've restarted the system, but the problem remains unsolved. Now is for me impossible to use Firefox because it continuously hangs. Thanks.

All Replies (2)

Oxylatium
Oxylatium
more options

Probably because this PDF is very heavy (42.8 MB) and Firefox fails to render it. You can download it and open it locally with Firefox or a 3rd-party PDF reader.

carolus_
carolus_ Question owner
more options

Thank you very much for your answer.

I don't think the problem is the size. Times ago I downloaded a very heavy pdf from http://bsa.ve.ismar.cnr.it/: 122 MB, but after a while all their pdf documents stopped working. Moreover, I often download heavy pdf documents from other sites, and I don't have any problem. My Firefox now starts, but as soon as I open three or four tabs, it hangs. About the site http://bsa.ve.ismar.cnr.it/, at the moment I solved the problem using the function Full screen and not the pdf button.

Thank you.