Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

authentication failed

  • 1 reply
  • 1 has this problem
  • 8 views
  • Last reply by christ1

more options

Seem to be having issues with receiving and sending e-mail on my laptop.

I am running Thunderbird 45.6.0 on Windows 10 Home Version 1607.

It just stopped receiving e-mails with the error message:

Login to server xxxxxxx failed.

Then I re-entered my password and another error message:

Sending of password for user [email protected] did not succeed. Mail server xxxxxxxx responded: Authentication failed.

I was initially still able to send out messages, but now even that does not work after I started tinkering with the server settings.

I can send/receive e-mails on my iphone using the same password without any issues, so thinking it is not a server problem.

Please help

Thanks!

Seem to be having issues with receiving and sending e-mail on my laptop. I am running Thunderbird 45.6.0 on Windows 10 Home Version 1607. It just stopped receiving e-mails with the error message: Login to server xxxxxxx failed. Then I re-entered my password and another error message: Sending of password for user [email protected] did not succeed. Mail server xxxxxxxx responded: Authentication failed. I was initially still able to send out messages, but now even that does not work after I started tinkering with the server settings. I can send/receive e-mails on my iphone using the same password without any issues, so thinking it is not a server problem. Please help Thanks!

All Replies (1)

more options

What email provider?