Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

after update to Thunderbird 45.5.1, I am receiving duplicate emails

  • 1 reply
  • 1 has this problem
  • 4 views
  • Last reply by Matt

Debra
Debra
more options

OS WIndows 7, 64bit, I keep receiving the same emails over and over and I keep deleting the same over and over again. I have Verizon.net and have checked my POP mail account, there has been no changes. No duplicates are in my verizon.net mail account only on Thunderbird.

Help Please and Thank you!

OS WIndows 7, 64bit, I keep receiving the same emails over and over and I keep deleting the same over and over again. I have Verizon.net and have checked my POP mail account, there has been no changes. No duplicates are in my verizon.net mail account only on Thunderbird. Help Please and Thank you!

All Replies (1)

Matt
Matt
  • Moderator
  • Top 10 Contributor
more options

empty the junk/spam folder on your verizon web site.

My guess is you have a corrupt email (usually spam) that is causing the download to keep resetting over and over. I have also heard of this symptom with Nortons email scanning enabled.