Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Checking "Leave a copy of messages on server" did not prevent all of the messages from being removed from the server - this only happened with one of two accts

  • 2 replies
  • 1 has this problem
  • 3 views
  • Last reply by mattig88

more options

I set up 2 accounts and for the [email protected] account, all of the emails that downloaded to TBird disappeared from the GMail server. However, the other account I set up, [email protected], did not have this problem. "Leave messages on server" is selected by default and I verified it on both.

I set up 2 accounts and for the [email protected] account, all of the emails that downloaded to TBird disappeared from the GMail server. However, the other account I set up, [email protected], did not have this problem. "Leave messages on server" is selected by default and I verified it on both.

All Replies (2)

more options

Are you using any email clients or devices, other than Thunderbird, to work with this account?

more options

Zenos said

Are you using any email clients or devices, other than Thunderbird, to work with this account?

Yes - I have it set up on my iPhone but the same is true for the other account.