Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

When opening Firefox, I've twice gotten a blank page in orange with the logo and the following address: https://pohkawpvideomaster.org/656407508036/a466d7d83cd

  • 2 replies
  • 1 has this problem
  • 1 view
  • Last reply by lwowings

more options

The page has promoted itself as an update with an automatic download pop-up of the sketchy looking web address.

The page has promoted itself as an update with an automatic download pop-up of the sketchy looking web address.

Chosen solution

Is the page with a orange background with a large Firefox icon with the words Urgent Firefox Update and serving a firefox-patch.js file?

This is not from Mozilla or the Firefox web browser. The fake firefox-patch.exe and firefox-patch.js files can install things like trojans, viruses, unwanted software or to download additional stuff onto Windows based on past reports if the user runs them. The random name of the websites alone should raise a flag that it was not legit.

They are trying to trick less experience Windows and or Firefox users (on Windows) to run this fake firefox-patch.js file. Even if you were to download this firefox-patch.js file it is not a risk unless you were to try and run it.

The Firefox updates have really not changed as they are done internally in Firefox (with a .mar type of file) whether on Windows, Mac OSX or Linux (since Firefox 1.5 about eleven years ago) or by download from mozilla.org like say www.mozilla.org/firefox/all/

You could try using a adblocker extension like uBlock Origin to block theses fake ads if you keep getting them. https://addons.mozilla.org/firefox/addon/ublock-origin/

Unfortunately this has gone on for a while now with one or two new sites reported every so often though not as much in last couple months. https://support.mozilla.org/en-US/forums/contributors/712056/

https://support.mozilla.org/en-US/kb/i-found-fake-firefox-update

Read this answer in context 👍 2

All Replies (2)

more options

Chosen Solution

Is the page with a orange background with a large Firefox icon with the words Urgent Firefox Update and serving a firefox-patch.js file?

This is not from Mozilla or the Firefox web browser. The fake firefox-patch.exe and firefox-patch.js files can install things like trojans, viruses, unwanted software or to download additional stuff onto Windows based on past reports if the user runs them. The random name of the websites alone should raise a flag that it was not legit.

They are trying to trick less experience Windows and or Firefox users (on Windows) to run this fake firefox-patch.js file. Even if you were to download this firefox-patch.js file it is not a risk unless you were to try and run it.

The Firefox updates have really not changed as they are done internally in Firefox (with a .mar type of file) whether on Windows, Mac OSX or Linux (since Firefox 1.5 about eleven years ago) or by download from mozilla.org like say www.mozilla.org/firefox/all/

You could try using a adblocker extension like uBlock Origin to block theses fake ads if you keep getting them. https://addons.mozilla.org/firefox/addon/ublock-origin/

Unfortunately this has gone on for a while now with one or two new sites reported every so often though not as much in last couple months. https://support.mozilla.org/en-US/forums/contributors/712056/

https://support.mozilla.org/en-US/kb/i-found-fake-firefox-update

Modified by James

more options

That's exactly what is happening James. Thank you for the assistance.

Regards.