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Is Firefox responsible for link between eBay and Paypal failure?

  • 1 reply
  • 1 has this problem
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  • Last reply by Scribe

glaikityin
glaikityin
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This is the third time recently that the link between eBay and Paypal has failed. On each item I have tried to buy, the 'Pay Now' button comes up, I click on it......and I'm 'Time Out'ed. Again and again. Doesn't matter if I click from the item page, from MY EBay or from 'Purchase History'. The previous two items eventually got sorted out and eBay implied that the sellers had forgotten to complete some sequence at their end, which I do not believe. I have no trouble paying with Paypal on other sites and there is money in the account I use to pay from. On the 'Time Out' pages which come up, it is suggested that Firefox may be responsible in some way, so, in desperation at this third time of failure, I thought I'd ask, though I find it hard to believe it has anything to do with you. If you can help, please do?

This is the third time recently that the link between eBay and Paypal has failed. On each item I have tried to buy, the 'Pay Now' button comes up, I click on it......and I'm 'Time Out'ed. Again and again. Doesn't matter if I click from the item page, from MY EBay or from 'Purchase History'. The previous two items eventually got sorted out and eBay implied that the sellers had forgotten to complete some sequence at their end, which I do not believe. I have no trouble paying with Paypal on other sites and there is money in the account I use to pay from. On the 'Time Out' pages which come up, it is suggested that Firefox may be responsible in some way, so, in desperation at this third time of failure, I thought I'd ask, though I find it hard to believe it has anything to do with you. If you can help, please do?

Chosen solution

Hi, just a guess here, but try disabling McAfee WebAdvisor in your extensions (Ctrl+Shift+A).

If that isn't it, delete ALL references to eBay and Paypal, as shown under the heading 'How do I remove a single website from my history?' in this article - Delete browsing, search and download history on Firefox, then try (not from an old bookmark) again. Note: It may take a few minutes to complete the deletion.

If your question is resolved by this or another answer, please take a minute to let us know. Thank you!

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All Replies (1)

Scribe
Scribe
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Chosen Solution

Hi, just a guess here, but try disabling McAfee WebAdvisor in your extensions (Ctrl+Shift+A).

If that isn't it, delete ALL references to eBay and Paypal, as shown under the heading 'How do I remove a single website from my history?' in this article - Delete browsing, search and download history on Firefox, then try (not from an old bookmark) again. Note: It may take a few minutes to complete the deletion.

If your question is resolved by this or another answer, please take a minute to let us know. Thank you!