unresponsive script mail-msktbird_3.js - TB hangs (McAfee addon installed)
When starting Thunderbird (45.2.0) under Windows 8.1, after a few seconds TBird hangs with the message:
Warning: Unresponsive script: A script on the page may be busy, or it may have stopped responding..... Script: chrome://msktbird/content/mail-msktbird_3.js:566
After several minutes it frees up for a while and then fails again.
Obviously "chrome" is a misnomer, and if I look for a near match on the PC, I find:
C:\Program Files\McAfee\MSK\chrome\msktbird_3.jar - 9th June 2015, size 20,221
It's the only file in there, so perhaps McAfee has mis-attributed it.
Anyway I started a case with McAfee and they cannot find anything wrong. "Contact supplier" was all they could say.. They did try - re-installing etc. - but no difference.
Modified
Chosen solution
barringd,
Hey, did you situation improve??
We cannot tell unless you tell us.
Thanks Wayne
Read this answer in context 👍 2All Replies (2)
barringd said
Anyway I started a case with McAfee and they cannot find anything wrong. "Contact supplier" was all they could say.. They did try - re-installing etc. - but no difference.
Someone there is probably playing dumb.
Does disabling McAfee at tools | addons | extensions help? (please tell us)
Chosen Solution
barringd,
Hey, did you situation improve??
We cannot tell unless you tell us.
Thanks Wayne