Join the Mozilla’s Test Days event from Dec 2–8 to test the new Firefox address bar on Firefox Beta 134 and get a chance to win Mozilla swag vouchers! 🎁

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Why are my saved passwords for each email account, only saved until I leave Thunderbird(TB)? Next time I start up TB there are no saved passwords. v45.2.0 Win10

  • 2 replies
  • 2 have this problem
  • 1 view
  • Last reply by Telboy55

more options

On a new Windows 10 Home 64bit PC, I have installed Thunderbird v45.2.0. I set up my several email accounts and used the password manager to save the individual passwords for each email account. Each time I restart Thunderbird, I have to put in the individual passwords for each email account, despite ticking for them to be saved in the password manager. In the hope that it would make a difference, I also set up a master password for Thunderbird but this did not improve things.

Is there a way I can avoid having to input all the individual email account passwords again and again?

Note: I have Thunderbird set up on my Win7 32bit laptop and all works as it should. Many thanks

On a new Windows 10 Home 64bit PC, I have installed Thunderbird v45.2.0. I set up my several email accounts and used the password manager to save the individual passwords for each email account. Each time I restart Thunderbird, I have to put in the individual passwords for each email account, despite ticking for them to be saved in the password manager. In the hope that it would make a difference, I also set up a master password for Thunderbird but this did not improve things. Is there a way I can avoid having to input all the individual email account passwords again and again? Note: I have Thunderbird set up on my Win7 32bit laptop and all works as it should. Many thanks

Chosen solution

Are you running any kind of cleaning s/w like CCleaner?

Read this answer in context 👍 0

All Replies (2)

more options

Chosen Solution

Are you running any kind of cleaning s/w like CCleaner?

more options

Thanks christ1. I uninstalled CCleaner and that has solved the problem. I guess within CCleaner I need to untick a check-box. Many thanks again.