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Java error when opening gmail

  • 4 replies
  • 8 have this problem
  • 2 views
  • Last reply by James

Denni1250
Denni1250
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Gmail standard view has stopped opening in my Firefox browser, I just get an error message about a problem with Java. So I updated and activated Java. I also cleared the browser history, but still not working. It will open in HTML version, but many of the options do not operate in this version. When I opened Firefox in safe mode, Gmail is fully operational in standard view...what's the problem, and how do I correct it?

Thank you.

Gmail standard view has stopped opening in my Firefox browser, I just get an error message about a problem with Java. So I updated and activated Java. I also cleared the browser history, but still not working. It will open in HTML version, but many of the options do not operate in this version. When I opened Firefox in safe mode, Gmail is fully operational in standard view...what's the problem, and how do I correct it? Thank you.

Chosen solution

Couldn't find use hardware acceleration -- but NO SCRIPT appears to have been the culprit. With that off and everything else on, my gmail opens properly. Thank You!

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All Replies (4)

FredMcD
FredMcD
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Type about:preferences#advanced<Enter> in the address bar. Under Advanced, Select General. Look for and turn off Use Hardware Acceleration.

Type about:addons<enter> in the address bar to open the Add-ons Manager. Hot key; <Control>(Mac=<Command>) <Shift> A)

On the left side of the page, select Appearance. Then select Default.

Now restart Firefox.

It could be the work of one of your add-ons. Type about:addons<enter> in the address bar to open your Add-ons Manager. Hot key; <Control>(Mac=<Command>)<Shift> A)

In the Add-ons Manager, on the left, select Extensions. Disable a few add-ons, then Restart Firefox.

Some added toolbar and anti-virus add-ons are known to cause Firefox issues. Disable All of them.

If the problem continues, disable some more (restarting FF). Continue until the problem is gone. After, you know what group is causing the issue. Re-enable the last group ONE AT A TIME (restarting FF) until the problem returns.

Once you think you found the problem, disable that and re-enable all the others, then restart again. Let us know who the suspect is, detective.

Denni1250
Denni1250 Question owner
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Chosen Solution

Couldn't find use hardware acceleration -- but NO SCRIPT appears to have been the culprit. With that off and everything else on, my gmail opens properly. Thank You!

FredMcD
FredMcD
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Glad to help. Safe Surfing.

James
James
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Denni1250 said

Gmail standard view has stopped opening in my Firefox browser, I just get an error message about a problem with Java. So I updated and activated Java.

The Gmail site does not need the Java Plugin in order to work. Note the Java Plugin and JavaScript in Firefox to two different things. JavaScrip was originally going to be called LiveScript as that would have helped with the confusion between the two over the years.

http://kb.mozillazine.org/JavaScript_is_not_Java

Modified by James