Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Message text in inbox unreadable

  • 1 reply
  • 1 has this problem
  • 3 views
  • Last reply by christ1

more options

Some of my messages in the inbox look like this:

ubject: Your Single Transaction Alert from Chase From: Chase <[email protected]> Date: 06/18/2016 03:15 PM To: [email protected] Return-Path: [email protected] Received: from zm-mta02.neonova.net (LHLO zm-mta02.neonova.net) (137.118.45.16) by zm-mbs08.neonova.net with LMTP; Sat, 18 Jun 2016 15:15:16 -0400 (EDT) Received: from smtp614.redcondor.net (unknown [208.80.206.14]) by zm-mta02.neonova.net (Postfix) with ESMTPS id 53A42626D1 for <[email protected]>; Sat, 18 Jun 2016 15:15:16 -0400 (EDT) Received: from shvj1.jpmchase.com ([159.53.110.198]) by smtp614.redcondor.net ({271d7236-ee01-4544- a479-8f3173418b94}) via TCP (inbound) with ESMTPS id 20160618191515204_0614 for <[email protected]>; Sat, 18 Jun 2016 19:15:15 +0000 X-RC-FROM: <[email protected]> X-RC-RCPT: <[email protected]> Received: from cigp02b4a010.svr.us.jpmchase.net ([169.83.188.166]) by shvj1.jpmchase.com (Sentrion- MTA-4.3.1/Sentrion-MTA-4.3.1) with ESMTP id u5IJF9tg030708 for <[email protected]>; Sat, 18 Jun 2016 19:15:09 GMT X-DKIM: OpenDKIM Filter v2.4.3 shvj1.jpmchase.com u5IJF9tg030708 DKIM-Signature: v=1; a=rsa-sha256; c=relaxed/relaxed; d=alertsp.chase.com; s=d2048-1; t=1466277309; bh=SFw8dkxJamIPTWJh+zyg+stJ15aurNLZE/vzLcAIyog=; h=Date:From:To:Message-ID:Subject:MIME- Version:Content-Type: Content-Transfer-Encoding; b=Mi6V7I9NK/ZRM1/u0Aa/18m8ffiCDuEkM /kmk5KOXge3b7F+FbWG7W2mxsRNTPSVc l9xhy+0Vx5rnhAauCklFBsa+hIe8YVQO7tNjDCSX/bnFU5YS8ALkjOCBh8smnUwLN9 MNDV5R2tw79IC1ZclorvPiNHLrcH/iD5ROytEduXw5Y6nWNrNchdTGHDJy32VY0pdn MKlaGw4nj3sARo+z4zGgkdXSqXpp/NrT34p1BcRC1EWY/aiL9AANCTaDhVnKUQ+nbQ qf5xRQ5BCBilAgXsrKOSrmz0ABFHw1ShpRCR/VoOpREV6EEPBuJJL60ZqsAob2KzaH QisAbJ/Y8HY+A== Received: from cigp02b4a010.svr.us.jpmchase.net (loopback [127.0.0.1]) by cigp02b4a010.svr.us.jpmchase.net (AIX6.1/8.14.4/8.11.0) with ESMTP id u5IJF93r18547122 for <[email protected]>; Sat, 18 Jun 2016 15:15:09 -0400 Message-ID: <1329252868.771244.1466277309095.JavaMail.wasadm@cigp02b4a010.svr.us.jpmchase.net> MIME-Version: 1.0 Content-Type: text/html;charset=UTF-8 Content-Transfer-Encoding: quoted-printable DEVICE-ID: 34144520 APP-SOURCE: Alerts NOTIFICATION-ID: 1018775000601

What can I do to make them readable? I have Thunderbird 38.8 installed

Some of my messages in the inbox look like this: ubject: Your Single Transaction Alert from Chase From: Chase <[email protected]> Date: 06/18/2016 03:15 PM To: [email protected] Return-Path: [email protected] Received: from zm-mta02.neonova.net (LHLO zm-mta02.neonova.net) (137.118.45.16) by zm-mbs08.neonova.net with LMTP; Sat, 18 Jun 2016 15:15:16 -0400 (EDT) Received: from smtp614.redcondor.net (unknown [208.80.206.14]) by zm-mta02.neonova.net (Postfix) with ESMTPS id 53A42626D1 for <[email protected]>; Sat, 18 Jun 2016 15:15:16 -0400 (EDT) Received: from shvj1.jpmchase.com ([159.53.110.198]) by smtp614.redcondor.net ({271d7236-ee01-4544- a479-8f3173418b94}) via TCP (inbound) with ESMTPS id 20160618191515204_0614 for <[email protected]>; Sat, 18 Jun 2016 19:15:15 +0000 X-RC-FROM: <[email protected]> X-RC-RCPT: <[email protected]> Received: from cigp02b4a010.svr.us.jpmchase.net ([169.83.188.166]) by shvj1.jpmchase.com (Sentrion- MTA-4.3.1/Sentrion-MTA-4.3.1) with ESMTP id u5IJF9tg030708 for <[email protected]>; Sat, 18 Jun 2016 19:15:09 GMT X-DKIM: OpenDKIM Filter v2.4.3 shvj1.jpmchase.com u5IJF9tg030708 DKIM-Signature: v=1; a=rsa-sha256; c=relaxed/relaxed; d=alertsp.chase.com; s=d2048-1; t=1466277309; bh=SFw8dkxJamIPTWJh+zyg+stJ15aurNLZE/vzLcAIyog=; h=Date:From:To:Message-ID:Subject:MIME- Version:Content-Type: Content-Transfer-Encoding; b=Mi6V7I9NK/ZRM1/u0Aa/18m8ffiCDuEkM /kmk5KOXge3b7F+FbWG7W2mxsRNTPSVc l9xhy+0Vx5rnhAauCklFBsa+hIe8YVQO7tNjDCSX/bnFU5YS8ALkjOCBh8smnUwLN9 MNDV5R2tw79IC1ZclorvPiNHLrcH/iD5ROytEduXw5Y6nWNrNchdTGHDJy32VY0pdn MKlaGw4nj3sARo+z4zGgkdXSqXpp/NrT34p1BcRC1EWY/aiL9AANCTaDhVnKUQ+nbQ qf5xRQ5BCBilAgXsrKOSrmz0ABFHw1ShpRCR/VoOpREV6EEPBuJJL60ZqsAob2KzaH QisAbJ/Y8HY+A== Received: from cigp02b4a010.svr.us.jpmchase.net (loopback [127.0.0.1]) by cigp02b4a010.svr.us.jpmchase.net (AIX6.1/8.14.4/8.11.0) with ESMTP id u5IJF93r18547122 for <[email protected]>; Sat, 18 Jun 2016 15:15:09 -0400 Message-ID: <1329252868.771244.1466277309095.JavaMail.wasadm@cigp02b4a010.svr.us.jpmchase.net> MIME-Version: 1.0 Content-Type: text/html;charset=UTF-8 Content-Transfer-Encoding: quoted-printable DEVICE-ID: 34144520 APP-SOURCE: Alerts NOTIFICATION-ID: 1018775000601 What can I do to make them readable? I have Thunderbird 38.8 installed

Chosen solution

View (Alt-V) - Headers - Normal

Thunderbird 38 isn't supported anymore, update to the latest version (currently 45.1.1).

Read this answer in context 👍 0

All Replies (1)

more options

Chosen Solution

View (Alt-V) - Headers - Normal

Thunderbird 38 isn't supported anymore, update to the latest version (currently 45.1.1).