Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

On sending e-mail, I get a message that says there is not enough disk space to download new messages, and then there was an error saving the message to "Sent."

  • 24 replies
  • 3 have this problem
  • 140 views
  • Last reply by bzlaw

more options

On sending e-mail, I get a message that says there is not enough disk space to download new messages, and then there was an error saving the message to "Sent." The message is sent, but is not saved in my sent folder. I have no problem receiving messages and plenty of disk space. I also have another account which has no problem sending or receiving.

I tried restoring a profile that was created before this problem arose, but that didn't help.

On sending e-mail, I get a message that says there is not enough disk space to download new messages, and then there was an error saving the message to "Sent." The message is sent, but is not saved in my sent folder. I have no problem receiving messages and plenty of disk space. I also have another account which has no problem sending or receiving. I tried restoring a profile that was created before this problem arose, but that didn't help.

Chosen solution

Sent.msf is just the index file, not the one containing your sent messages. Close Thunderbird. Delete Sent.msf. It will be recreated upon Thunderbird start. Create an empty file Sent (without a file extension). Start Thunderbird.

Read this answer in context 👍 2

All Replies (4)

more options

Chosen Solution

Sent.msf is just the index file, not the one containing your sent messages. Close Thunderbird. Delete Sent.msf. It will be recreated upon Thunderbird start. Create an empty file Sent (without a file extension). Start Thunderbird.

more options

That worked! At least for now.

Many thanks for your patience & assistance.

more options

When your problem is fixed, can you mark the thread as 'Solved' please? Thank you.

more options

Thanks again.

  1. 1
  2. 2