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I can't access my firefox account

  • 1 reply
  • 1 has this problem
  • 3 views
  • Last reply by FredMcD

jane42
jane42
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I set up a firefox account last week - using my primary email (I am certain which email address I used). I can't log-in (I am also certain the password is correct) When I ask for a link to reset the password, I don't receive an email. Likewise, when I ask for username info, I don't receive the email.

I am pretty certain my account has been hacked and I want to delete it – but how? (I had to set up a second account to ask this question – stupid system)

I set up a firefox account last week - using my primary email (I am certain which email address I used). I can't log-in (I am also certain the password is correct) When I ask for a link to reset the password, I don't receive an email. Likewise, when I ask for username info, I don't receive the email. I am pretty certain my account has been hacked and I want to delete it – but how? (I had to set up a second account to ask this question – stupid system)

All Replies (1)

FredMcD
FredMcD
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Any username/password issues should be posted here with password in the heading; https://support.mozilla.org/en-US/forums/contributors