We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Firefox crashes

  • 1 reply
  • 1 has this problem
  • 4 views
  • Last reply by philipp

marshalllewis
marshalllewis
more options

Firefox crashes on launch None of the troubleshooting steps fix this issue I have also tried an archive an install of the os (OS X 10.10.5)

Crash ID: bp-3dec5fc5-e991-4800-b5c1-2b3dd2160502

Firefox crashes on launch None of the troubleshooting steps fix this issue I have also tried an archive an install of the os (OS X 10.10.5) Crash ID: bp-3dec5fc5-e991-4800-b5c1-2b3dd2160502

Chosen solution

hi marshalllewis, that appears to be an issue with malware on your system - please see: Crashes on startup after the update to Firefox 46 on OS X

Read this answer in context 👍 0

All Replies (1)

philipp
philipp
  • Moderator
more options

Chosen Solution

hi marshalllewis, that appears to be an issue with malware on your system - please see: Crashes on startup after the update to Firefox 46 on OS X