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I am trying to forward a copy of every sent email by Thunderbird to my CRM software package.

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  • Last reply by Jasper920

Jasper920
Jasper920
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My CRM (customer relationship management) system has its own email storage that matches up customers with emails. I need to forward email from Thunderbird to the CRM software. Is there a way to do this automatically or do I need to enter the CRM email address in the bcc field of every message?

My CRM (customer relationship management) system has its own email storage that matches up customers with emails. I need to forward email from Thunderbird to the CRM software. Is there a way to do this automatically or do I need to enter the CRM email address in the bcc field of every message?

Chosen solution

There is a field in Account Settings to always BCC an address. It think it is under Folders and Copies.

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user01229325
user01229325
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Chosen Solution

There is a field in Account Settings to always BCC an address. It think it is under Folders and Copies.

Jasper920
Jasper920 Question owner
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Thank you! I looked everywhere for something like that. Perfect.