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firefox keeps crashing, even after reset

  • 2 replies
  • 2 have this problem
  • 6 views
  • Last reply by cor-el

X234
X234
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since a few days my firefox keeps crashing. first it stopped displaying websites like facebook and youtube properly. then it started crashing more or less upon starting up, all the time. safe mode wouldn't help. the address bar was broken, i could write into it, but upon pressing enter nothing would happen. i finally managed to reset it, then it wouldn't connect with the internet bc of some certificate problem (SEC_ERROR_UNKNOWN_ISSUER), and started crashing again after start up.

I have a current version of Avast running. Shortly before this started happening I installed Google Chrome on my computer, but I used to have a version of that earlier and it was never a problem. Also tried re-installing Firefox, which didn't help either.

attached is a screenshot of some of the last crash reports the latest one that i found in the library is this: bp-ffd74dff-5d36-47b7-8647-26ddb2160402


thanks for any help!

since a few days my firefox keeps crashing. first it stopped displaying websites like facebook and youtube properly. then it started crashing more or less upon starting up, all the time. safe mode wouldn't help. the address bar was broken, i could write into it, but upon pressing enter nothing would happen. i finally managed to reset it, then it wouldn't connect with the internet bc of some certificate problem (SEC_ERROR_UNKNOWN_ISSUER), and started crashing again after start up. I have a current version of Avast running. Shortly before this started happening I installed Google Chrome on my computer, but I used to have a version of that earlier and it was never a problem. Also tried re-installing Firefox, which didn't help either. attached is a screenshot of some of the last crash reports the latest one that i found in the library is this: bp-ffd74dff-5d36-47b7-8647-26ddb2160402 thanks for any help!
Attached screenshots

Modified by X234

Chosen solution

You can check for problems with the places.sqlite database (bookmarks and history) in the Firefox profile folder.

See also:

Try to create a new profile to test if your current profile is causing the problem.

See "Creating a profile":

If the new profile works then you can transfer files from a previously used profile to the new profile, but be cautious not to copy corrupted files to avoid carrying over problems.

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X234
X234 Question owner
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it seems easier if i post the crash IDs in here, so here's the other ones

bp-cf05f618-6261-4923-8165-7e9392160402 bp-e7e98caf-313d-4f6d-a68c-5415b2160331 bp-e1d87058-39df-4fea-bda2-f16f02160331 bp-8b34f143-be74-407c-9ad6-609b32160331 bp-0d5ada48-5779-462a-9375-2a9dd2160331 bp-3cd0334c-deb2-4bca-9096-883232160331

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
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Chosen Solution

You can check for problems with the places.sqlite database (bookmarks and history) in the Firefox profile folder.

See also:

Try to create a new profile to test if your current profile is causing the problem.

See "Creating a profile":

If the new profile works then you can transfer files from a previously used profile to the new profile, but be cautious not to copy corrupted files to avoid carrying over problems.