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can't send emails

  • 3 replies
  • 1 has this problem
  • 5 views
  • Last reply by christ1

augustuscarp
augustuscarp
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When sending emails I get a message 'Login to server smtp.lineone.net failed.' and I'm invited to retry or enter a new password. If I retry, it usually just comes back to the same message but occasionaly it starts connecting (showing the message 'Connected to smtp.lineone.net...') and just goes on forever never completing. This problem has just recently occurred after years of using Thunderbird.

When sending emails I get a message 'Login to server smtp.lineone.net failed.' and I'm invited to retry or enter a new password. If I retry, it usually just comes back to the same message but occasionaly it starts connecting (showing the message 'Connected to smtp.lineone.net...') and just goes on forever never completing. This problem has just recently occurred after years of using Thunderbird.

All Replies (3)

christ1
christ1
  • Top 25 Contributor
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Check with your email provider if they have a problem.

augustuscarp
augustuscarp Question owner
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I have done that and they say there is no problem. If I access my email through their site I can send emails without the problems.

christ1
christ1
  • Top 25 Contributor
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Webmail infrastructure is independent from POP/IMAP/SMTP servers. Therefore, if webmail works, this is no indication that there are no problems.

What are the required server settings as per your email provider instructions? I suppose they do have a support web site.

Please post your Troubleshooting Information. At the top right of the Thunderbird window, click the menu button , then select Help > Troubleshooting Information. Press the Copy text to clipboard button and paste the information into your reply.