What are the required server settings for Verizion (through AOL) as per Verizon instructions? Please post them here (or a link). I suppose they do have a support web site.

Under GMail the information is:

outgoing: Server name: smtp.gmail.com Port:587 Authentication and Connection: None

incoming: imap server Connection: ssl/tls Authenication: OAuth2 Port: 993

AOL says the verizon problem maybe theres

For Gmail outgoing server you need: Server name: smtp.gmail.com Connection Security: SSL/TLS Port: 465 Authentication: OAuth2

AOL says the verizon problem maybe theres

I don't understand what that means, and I thought your question was about Verizon/AOL, not Gmail.

The questions was about both see title verizon.net and gmail. Verizon migrated to aol. Aol says they are having a problem so that was why i said aol said they are having a problem with verizon. I tried your setting with gmail but it still does not send.

Can you post your Troubleshooting Information? At the top right of the Thunderbird window, click the menu button , then select Help > Troubleshooting Information. Press the Copy text to clipboard button and paste the information into your reply.

Application Basics

   Name: Thunderbird
   Version: 38.5.1
   User Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10.11; rv:38.0) Gecko/20100101 Thunderbird/38.5.1
   Profile Folder: Show in Finder
   Application Build ID: 20151228123010
   Enabled Plugins: about:plugins
   Build Configuration: about:buildconfig
   Memory Use: about:memory

 Mail and News Accounts
   account2:
     INCOMING: account2, , (none) Local Folders, plain, passwordCleartext

   account3:
     INCOMING: account3, , (pop3) pop.verizon.net:995, SSL, passwordCleartext
     OUTGOING: smtp.verizon.net:465, SSL, passwordCleartext, true

   account4:
     INCOMING: account4, , (imap) pop.gmail.com:993, SSL, OAuth2
     OUTGOING: smtp.gmail.com:587, plain, none, true

 Crash Reports

 Extensions
   Lightning, 4.0.5.2, true, {e2fda1a4-762b-4020-b5ad-a41df1933103}

 Important Modified Preferences

   Name: Value

     browser.cache.disk.capacity: 358400
     browser.cache.disk.smart_size_cached_value: 358400
     browser.cache.disk.smart_size.first_run: false
     browser.cache.disk.smart_size.use_old_max: false
     extensions.lastAppVersion: 38.5.1
     gfx.blacklist.direct2d: 3
     gfx.blacklist.layers.direct3d9: 3
     mail.openMessageBehavior.version: 1
     mail.spotlight.firstRunDone: true
     mailnews.database.global.datastore.id: fc315c15-8d02-7e4f-bf94-658a33ed3c4
     mailnews.database.global.views.global.columns: {"threadCol":{"visible":true,"ordinal":"1"},"flaggedCol":{"visible":true,"ordinal":"3"},"attachmentCol":{"visible":false…
     network.cookie.prefsMigrated: true
     network.predictor.cleaned-up: true
     places.database.lastMaintenance: 1456510302
     places.history.expiration.transient_current_max_pages: 104858
     plugin.importedState: true

 Graphics

     Vendor ID: 0x1002
     Device ID: 0x6740
     WebGL Renderer: false
     GPU Accelerated Windows: 0

     AzureCanvasBackend: quartz
     AzureSkiaAccelerated: 0
     AzureFallbackCanvasBackend: none
     AzureContentBackend: quartz

 JavaScript

 Incremental GC: 1

 Accessibility

   Activated: 0
   Prevent Accessibility: 0

 Library Versions

     Expected minimum version
     Version in use

     NSPR
     4.10.10
     4.10.10

     NSS
     3.19.2.1 Basic ECC
     3.19.2.1 Basic ECC

     NSS Util
     3.19.2.1
     3.19.2.1

     NSS SSL
     3.19.2.1 Basic ECC
     3.19.2.1 Basic ECC

     NSS S/MIME
     3.19.2.1 Basic ECC
     3.19.2.1 Basic ECC

account4: OUTGOING: smtp.gmail.com:587, plain, none, true

You haven't adjusted the Gmail outgoing server settings.

I am a Verizon customer that has been forced to transition to AOL. Prior to change over, I used Thunderbird to manage prime eMail account and at least two subaccounts, one we'll call wife and one we'll call husband. Each was able to send eMail such that the return address shown to person receiving messages was [email protected] or [email protected] even though they were sent out through an smtp.verizon.net outgoing server.

Over a period of two weeks, OAL set up accounts for each. I can receive mail for each account using Thunderbird. I believe [email protected] was the first account to be set up on AOL. Later [email protected] was set up on AOL. I have eMail messages from AOL confirming account settings.

I've set up both in an identical manner. In both cases the "Email Address" is entered as "[email protected]" or "[email protected]" Mail sent from [email protected] goes out without issue and when received, shows [email protected] as the sending address. Mail sought to be sent from [email protected] doesn't work; error message .. mail server responded 5.7.1 ...sender address rejected: not owned by user (outgoing mail address).

I've have spent hours on the telephone with AOL and Verizon help and chat people. None are able to explain why one works and the other does not. Moreover, there must be some feature of account [email protected] that is linked to the AOL server, because changing the names of entries in the wife's Thunderbird settings, i.e. changing name from wife to husband and like, does not lead to working outgoing mail.

I very much want my (husband's) outgoing mail to appear that it is coming from [email protected], so replies are all routed to [email protected]. With same, when I go on vacation, I tell my web site host of send mail addressed [email protected] to [email protected]. As customers only see [email protected], none of them are sending mail to the real verizon / AOL address that is not be redirected.

I don't care if I loose [email protected].

Does anyone have any idea as to how Verizon / AOL knows to allow one alias and not the other?

WindsurferLA,

please start a new thread for your problem.