Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Cannot send messages. Client host rejected; access denied.

  • 5 replies
  • 12 have this problem
  • 1 view
  • Last reply by Toad-Hall

more options

At a sudden cannot more send out messages from gmail account. It's still possible to do by using the Google Mail site. Also using the iPad I can send the same message to the same address. Receiving messages from the same gmail-account is still possible. It appears also to be impossible to upload the image hereunder. (printscreen of error pop-up)

At a sudden cannot more send out messages from gmail account. It's still possible to do by using the Google Mail site. Also using the iPad I can send the same message to the same address. Receiving messages from the same gmail-account is still possible. It appears also to be impossible to upload the image hereunder. (printscreen of error pop-up)

Chosen solution

Outgoing Server (SMTP) is located in two places.

The first one is where all the Outgoing Server's are listed. In the left pane, it is located at the bottom, after 'Local Folders'. See first image below. This is where you manage/edit the settings for each Outgoing server. By clicking on 'Add' button, you can also created new additional Outgoing Servers from this location.

The second place Outgoing Server is located, is where you specify which mail account uses which Outgoing Server. Select the mail account name in the left pane. On the right, at the bottom is 'Outgoing server(SMTP)'. See second image below.

Read this answer in context 👍 4

All Replies (5)

more options

You can post a screenshot when replying to your own post.

more options

Still impossible to post a screenshot. Better to find it in: https://dl.dropboxusercontent.com/u/54543695/Schermafbeelding%202016-01-16%20om%2016.05.48.png

more options

While the language is on no use to me, the error 5.7.1 means that your sending mail from a server the account is not on and the server is telling "not going to happen"

Right click the account in the folder pane and select settings. In the account name about server settings check the SMTP server used by that account.

Go to outgoing server (SMTP) entry as the bottom on the list and check the outgoing server listed in the account pane. Is it correct, using the correct server and user name for that server?

These error occur is the email is say [email protected] and your sending using an SMTP server for [email protected].... If can also occur if your using the right server name and the wrong credentials. There should be two Gmail outgoing servers if you have two gmail accounts. Often we see Bill@gmail and Steve@gmail both using Bill@gmails credentials on the gmail server. Google are cracking down on this as it is a breach of their TOS.

more options

Thank you Mart for your reply. Following your suggestions I've checked the server settings for my 2 googlemail accounts (1 and 2 in red on the printscreen). Unfortunately I cannot find any settings for the SMTP server. Could you pls indicate where to be found?

Modified by prince58B

more options

Chosen Solution

Outgoing Server (SMTP) is located in two places.

The first one is where all the Outgoing Server's are listed. In the left pane, it is located at the bottom, after 'Local Folders'. See first image below. This is where you manage/edit the settings for each Outgoing server. By clicking on 'Add' button, you can also created new additional Outgoing Servers from this location.

The second place Outgoing Server is located, is where you specify which mail account uses which Outgoing Server. Select the mail account name in the left pane. On the right, at the bottom is 'Outgoing server(SMTP)'. See second image below.