We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

The self check in system will not come on

  • 1 reply
  • 1 has this problem
  • 11 views
  • Last reply by Paul

madgejones
madgejones
more options

We are a GP practice in Edmonton. We use a self check in desk. This appears to be continuously rebooting, but is still not working.

I have tried switching it on and off, but this still does not work.

Please help.

Madge

We are a GP practice in Edmonton. We use a self check in desk. This appears to be continuously rebooting, but is still not working. I have tried switching it on and off, but this still does not work. Please help. Madge

Modified by NoahSUMO

All Replies (1)

Paul
Paul
  • Top 25 Contributor
  • Moderator
more options

Hi

Thank you for your question, but this does not sound like an issue with Firefox, more with the hardware of the terminal itself.

I recommend you contact your approved support technician who should be able to help.

I do note that you are using a very old version of Firefox, version 10, that dates from early 2012. I strongly recommend you speak to your support team about upgrading to a more recent version that will have several security fixes and usability improvements as soon as possible. You can read more about how to update Firefox here.

I hope this helps, but if not, please come back here and we can look into a different solution for you.