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firefox update makes all tabs and pages blank

  • 2 replies
  • 4 have this problem
  • 10 views
  • Last reply by jcprinting

jcprinting
jcprinting
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Last week here at my business, my Firefox updated automatically to: 43.0.2. When I went to open Firefox it brought up a message that it was updating and I had to wait. Once Firefox came up I cannot go on any website. All of my saved tabs, load blank pages. Opening a new tab and just typing: www.google.com will bring up a blank page. I restarted the computer a few time. I turned off all add-ons. It just isn't working. How do I remove the 43.0.2 update or is there another update to fix this problem yet? I'm here at my business today and I cannot use Firefox and I need those tabs, bookmarks and passwords. Hopefully someone has the answer to this problem. Once this is fixed, if I can fix it, I want auto updates turned off from here on out. Please let me know how to do that with the fix.

I'm running Windows 7 on this particular computer. Current have to use IE. I might download Chrome to get me through the day.

Thanks! -Jim

Last week here at my business, my Firefox updated automatically to: 43.0.2. When I went to open Firefox it brought up a message that it was updating and I had to wait. Once Firefox came up I cannot go on any website. All of my saved tabs, load blank pages. Opening a new tab and just typing: www.google.com will bring up a blank page. I restarted the computer a few time. I turned off all add-ons. It just isn't working. How do I remove the 43.0.2 update or is there another update to fix this problem yet? I'm here at my business today and I cannot use Firefox and I need those tabs, bookmarks and passwords. Hopefully someone has the answer to this problem. Once this is fixed, if I can fix it, I want auto updates turned off from here on out. Please let me know how to do that with the fix. I'm running Windows 7 on this particular computer. Current have to use IE. I might download Chrome to get me through the day. Thanks! -Jim

Chosen solution

hi, please go into the programs section of your system control panel and uninstall nvidia forceware network access manager in case you have that present.

Connectivity or crashing issues after Firefox 43 update

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philipp
philipp
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Chosen Solution

hi, please go into the programs section of your system control panel and uninstall nvidia forceware network access manager in case you have that present.

Connectivity or crashing issues after Firefox 43 update

jcprinting
jcprinting Question owner
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Thanks Philipp,

That worked. I did a little reading and it appears that the "nvidia forceware network access manager" is a firewall for the Nvidia chipsets. I'm guessing that something in the new version of Firefox is incompatible with that. I uninstalled nvidia forceware network access manager, then Firefox worked normal again. I also went into Firefox settings and turned off the automatic updates so that I don't get any more unexpected surprises like that again while I am trying to work.

Thanks again! -Jim