Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

How do I recover Thunderbird emails and address books from my EHD following a crash and Windows 10 reinstall?

  • 1 reply
  • 1 has this problem
  • 1 view
  • Last reply by Zenos

B3ansgr4n
B3ansgr4n
more options

I have had to reinstall Windows 10 following constant blue screens of death.

I had everything backed up on an EHD, but how do I get my old emails and address books back to my newly reinstalled Thunderbird?

I can find all the files on the EHD, but can't work out how to get them across to my computer.

I have had to reinstall Windows 10 following constant blue screens of death. I had everything backed up on an EHD, but how do I get my old emails and address books back to my newly reinstalled Thunderbird? I can find all the files on the EHD, but can't work out how to get them across to my computer.

All Replies (1)

Zenos
Zenos
more options

Hopefully your backup includes your profile.

https://support.mozilla.org/en-US/kb/profiles-tb#w_restoring-a-profile-backup