Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

opt out of updates

  • 1 reply
  • 1 has this problem
  • 1 view
  • Last reply by FredMcD

more options

Each time I update Firefox something stops working on my system. Today is my outlook email. I still haven't figured out how to fix it. The process is maddening.

How can I opt of out Firefox updates so I don't waste a half day repairing things each time?

Thank you,

Each time I update Firefox something stops working on my system. Today is my outlook email. I still haven't figured out how to fix it. The process is maddening. How can I opt of out Firefox updates so I don't waste a half day repairing things each time? Thank you,

All Replies (1)

more options

Security Issue: Update your Flash Player Version 19.0.0.245
https://www.adobe.com/products/flashplayer/distribution3.html
Note: Windows users should download the ‘’’active_x’’’ for “Internet Explorer,” and the ‘’’plugin’’’ for “Plugin-based browsers” (like Firefox).

Note: Edge on Win10 does not use ActiveX version but its own Flash.

See if there are updates for your graphics drivers https://support.mozilla.org/kb/upgrade-graphics-drivers-use-hardware-acceleration


As to your question, Type about:preferences#advanced<enter> in the address bar.

Under Advanced, Select Update. Check the settings.


Please describe what has been going on with the updates.

Many site issues can be caused by corrupt cookies or cache.

  • Clear the Cache and
  • Remove Cookies
    Warning ! ! This will log you out of sites you're logged in to.

Type about:preferences<Enter> in the address bar.

  • Cookies; Select Privacy. Under History, select Firefox will Use Custom Settings. Press the button on the right side called Show Cookies. Use the search bar to look for the site. Note; There may be more than one entry. Remove All of them.
  • Cache; Select Advanced > Network. Across from Cached Web Content, Press Clear Now.

If there is still a problem, Start Firefox in Safe Mode {web link} While you are in safe mode;

Type about:preferences#advanced<Enter> in the address bar.

Under Advanced, Select General. Look for and turn off Use Hardware Acceleration.

Poke around safe web sites. Are there any problems?

Then restart.

Modified by FredMcD