Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Employer changing email provider (fusemail to 365), using same email address. How can I direct the same address without losing email history?.

  • 1 reply
  • 1 has this problem
  • 1 view
  • Last reply by Matt

IanBrian
IanBrian
more options

Employer was using Fusemail, thankfully they have seen the idiocy in this and are moving to Office 365. I have been using Thunderbird to redirect to and have been using Enigmail to encrypt for work related matters. At 365 the email address is the same as it was for Fusemail [email protected]. I would like to keep the history of emails that are stored in Thunderbird and be able to use the same PGP key with Enigmail.

I have tried adding a new email address using the same address and as expected I don't get any love. It states that the username or password is incorrect.

Can you think of a work around that will allow me to keep my history and still thread my email now hosted by 365 through Thunderbird? (it is superior) please don't tell me to use outlook for desktop ;D

Thanks in advance for your advice. BTW it will be used throughout our office it isn't just for me.

cheers.

Employer was using Fusemail, thankfully they have seen the idiocy in this and are moving to Office 365. I have been using Thunderbird to redirect to and have been using Enigmail to encrypt for work related matters. At 365 the email address is the same as it was for Fusemail [email protected]. I would like to keep the history of emails that are stored in Thunderbird and be able to use the same PGP key with Enigmail. I have tried adding a new email address using the same address and as expected I don't get any love. It states that the username or password is incorrect. Can you think of a work around that will allow me to keep my history and still thread my email now hosted by 365 through Thunderbird? (it is superior) please don't tell me to use outlook for desktop ;D Thanks in advance for your advice. BTW it will be used throughout our office it isn't just for me. cheers.

All Replies (1)

Matt
Matt
  • Moderator
  • Top 10 Contributor
more options

Is your existing account IMAP or POP? What will the 365 account be IMAP or POP.

The advice depends entirely on the protocol. But be sure that your employer in their haste to change do not sign up for exchange without IMAP enabled. Both IMAP and POP are disabled by default in the hope of selling Outlook licenses. There are workarounds when when only OWA is available, but it in not quite the same as actually having the correct protocols to work with. Or as cheap.