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start screen won't go away. only see 1 inch of my emails. help?

  • 2 replies
  • 1 has this problem
  • 3 views
  • Last reply by gild

GOGI Coach Taylor
GOGI Coach Taylor
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The start screen (png attached) won't go away. I can't get to my emails. changed setting so start screen should not show up at start up. Rebooted computer, a couple times. tried to open a new email. can't shake the welcome screen no matter what I try.

The start screen (png attached) won't go away. I can't get to my emails. changed setting so start screen should not show up at start up. Rebooted computer, a couple times. tried to open a new email. can't shake the welcome screen no matter what I try.

All Replies (2)

Matt
Matt
  • Moderator
  • Top 10 Contributor
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Can we try that PNG again please.

gild
gild
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Do you see the folder pane on the left? If not, try Alt + V, Ctrl + L, Ctrl + F The folder pane should now be showing.

Do you see a small triangle to the left of the account name? Click it and the folder tree should open up. See my screenshots for Local Folders. First shows Local Folders closed. Second shows Local Folders expanded open.

TB-38.3 Win10-PC