We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

I can not find deinstall apps on Windows 10 anymore. How do I deinstall Firefox so I can reinstall?

  • 1 reply
  • 1 has this problem
  • 3 views
  • Last reply by _ika

more options

I have not been able to get rid of this one malware. I need to start over. It will not let me get past the "your Firefox video player is out of date."

I have not been able to get rid of this one malware. I need to start over. It will not let me get past the "your Firefox video player is out of date."

Chosen solution

Go to Firefox installation directory. locate subfolder "uninstall". open. launch file "helper.exe" and follow instructions.

P.S That is first solution , that comes in my mind (As long I don't have Win10). I'm sure there will be more adequate ways to solve that.

Read this answer in context 👍 0

All Replies (1)

more options

Chosen Solution

Go to Firefox installation directory. locate subfolder "uninstall". open. launch file "helper.exe" and follow instructions.

P.S That is first solution , that comes in my mind (As long I don't have Win10). I'm sure there will be more adequate ways to solve that.