Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Firefox crashes

  • 1 reply
  • 1 has this problem
  • 2 views
  • Last reply by FredMcD

firefoxstardar
firefoxstardar
more options

Firefox keeps crashing. I have Windows 7, and the Windows compatibility mode says: setting says Windows XP (Service Pack2)?

Firefox keeps crashing. I have Windows 7, and the Windows compatibility mode says: setting says Windows XP (Service Pack2)?

All Replies (1)

FredMcD
FredMcD
more options

In the address bar, type about:crashes<enter>. Note: If any reports do not have BP in front of the numbers/letters, click it and select Submit.

Using your mouse, mark the most resent 7 - 10 crash reports, and copy them. Now go to the reply box below and paste them in.

aboutcrashesFx29

Shut down Firefox. Using your file browser, open the Programs Folder on your computer.

Windows: C:\Program Files C:\Program Files (x86)

Right click on Firefox.exe and select Properties. Now select Compatibility. Turn Off Run This Program In Compatibility Mode, and Run This Program As An Administrator.

Do the same for any Firefox shortcuts you have. Now restart Firefox.