Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Since installing Windows 10 why do I have to search for newly downloaded messages in the inbox? Before, they always showed up right at the top.

more options

I'm not sure if this is really a Windows 10-related issue, but I never experienced it until after the recent upgrade of my operating system. Prior to the upgrade, new e-mail messages were always displayed at the top of the inbox window pane, and I didn't have to scroll down to find them. Now, the newly downloaded messages no longer appear at the top, and I have to search for them following the download.

I'm not sure if this is really a Windows 10-related issue, but I never experienced it until after the recent upgrade of my operating system. Prior to the upgrade, new e-mail messages were always displayed at the top of the inbox window pane, and I didn't have to scroll down to find them. Now, the newly downloaded messages no longer appear at the top, and I have to search for them following the download.

Chosen solution

Click on the header labeled DATE to sort by date. Click DATE a second time to reverse the sort.

Read this answer in context 👍 1

All Replies (1)

more options

Chosen Solution

Click on the header labeled DATE to sort by date. Click DATE a second time to reverse the sort.