updated to 38.2.0 and now I can't see messages. I can only see the folder list on the left panel.
I can only see the folder list on the left panel but the messages are not displaying. It receives without problem, I just can't see any emails.
Modified
Chosen solution
pscolnik,
You were usng the Lightning/calendar addon at the time. Are you still using it?
Read this answer in context 👍 0All Replies (11)
I'm getting lost of errors. This is the first one:
Timestamp: 8/18/2015 4:49:45 PM Warning: Unknown property 'padding-start'. Declaration dropped. Source File: https://mozorg.cdn.mozilla.net/media/css/thunderbird-start-bundle.f3f2a61e7492.css Line: 1, Column: 2947 Source Code: /*! updated 2015-06-17 */@font-face{font-family:'Open Sans Light';src:url("/media/fonts/OpenSans-Light-webfont.804037562eab.eot?#iefix") format('embedded-opentype'),url("/media/fonts/OpenSans-Light-webfont.1c8075cacedb.woff") format('woff'),url("/media/fonts/OpenSans-Light-webfont.ecb4572a5e47.ttf") format('truetype');font-weight:normal;font-style:normal}@font-face{font-family:'Open Sans Light';src:url("/media/fonts/OpenSans-Semibold-webfont.0ea045029306.eot?#iefix") format('embedded-opentype'),url("/media/fonts/OpenSans-Semibold-webfont.26755c681f8f.woff") format('woff'),url("/media/fonts/OpenSans-Semibold-webfont.b5a0ae86dca8.ttf") format('truetype');font-weight:bold;font-style:normal}@font-face{font-family:'Open Sans Light';src:url("/media/fonts/OpenSans-LightItalic-webfont.6725fc490942.eot?#iefix") format('embedded-opentype'),url("/media/fonts/OpenSans-LightItalic-webfont.3d46a6efa1ad.woff") format('woff'),url("/media/fonts/OpenSans-LightItalic-webfont.26f1e68dfbd8.ttf") format('truetype');font-weight:normal;font-style:italic}@font-face{font-family:'Open Sans';src:url("/media/fonts/OpenSans-Regular-webfont.83efe33660ab.eot?#iefix") format('embedded-opentype'),url("/media/fonts/OpenSans-Regular-webfont.2696e36f12c5.woff") format('woff'),url("/media/fonts/OpenSans-Regular-webfont.3cbf4d3ed22e.ttf") format('truetype');font-weight:normal;font-style:normal}@font-face{font-family:'Open Sans';src:url("/media/fonts/OpenSans-Bold-webfont.7ae9b8ba7886.eot?#iefix") format('embedded-opentype'),url("/media/fonts/OpenSans-Bold-webfont.b9dc2e7aefec.woff") format('woff'),url("/media/fonts/OpenSans-Bold-webfont.5a100916f94b.ttf") format('truetype');font-weight:bold;font-style:normal}@font-face{font-family:'Open Sans';src:url("/media/fonts/OpenSans-Italic-webfont.e487b7cb0725.eot?#iefix") format('embedded-opentype'),url("/media/fonts/OpenSans-Italic-webfont.fdc3518c128e.woff") format('woff'),url("/media/fonts/OpenSans-Italic-webfont.9b30f13428e1.ttf") format('truetype');font-weight:normal;font-style:italic}html{color:#333;font-size:14px;line-height:1.5;font-family:'Open Sans',X-LocaleSpecific,sans-serif}body{margin:1.5rem;background:url("/media/img/sandstone/bg-gradient-sky.7ea325995978.png") repeat-x,url("/media/img/sandstone/grain.855f29e0c686.png") repeat,#eee}a{color:#0096dd;text-decoration:none}a:hover,a:focus,a:active{color:#00539f;text-decoration:underline}h1,h2{margin:0;font-family:'Open Sans Light',X-LocaleSpecific-Light,'Open Sans',X-LocaleSpecific,sans-serif;font-weight:normal}main{position:relative;overflow:hidden}header,section,footer{box-sizing:padding-box;margin-top:1.5rem;padding:0 1.5rem}header h1,section h2.iconic{position:relative}header h1:before,section h2.iconic:before{display:block;position:absolute;top:0;background-image:url("/media/img/thunderbird/start/sprite.23eaf0044898.png");background-repeat:no-repeat;content:}footer a{display:inline-block;-moz-padding-start:25px;padding-start:25px}footer a:before{-moz-margin-start:-25px;margin-start:-25px}footer a:before,section a.iconic:before{display:inline-block;-moz-margin-end:5px;margin-end:5px;width:20px;height:20px;background-image:url("/media/img/thunderbird/start/sprite.23eaf0044898.png");background-repeat:no-repeat;vertical-align:text-bottom;content:}header h1{box-sizing:padding-box;font-size:1.25rem;line-height:1}header h1:before{height:100px}header h1 span{display:block;color:#2666a6;font-size:3rem;letter-spacing:-0.1ex}section h2{font-size:1.25rem;line-height:1.3}section h2.iconic{display:table-cell;-moz-padding-start:55px;padding-start:55px;height:50px;vertical-align:middle}section h2:before{width:50px;height:50px}section.tip h2:before{background-position:0 -100px}section.addons h2:before{background-position:-50px -100px}section.help h2:before{background-position:0 -150px}section.blog h2:before{background-position:-50px -150px}section p{margin:.7em 0 0}section a[href$="Contributing"]:before{background-position:-40px -200px}section a.more:after{content:"\00A0\00BB";white-space:nowrap}footer ul{overflow:hidden;margin:0;padding:0;list-style-type:none}footer li{box-sizing:padding-box;padding-bottom:.5rem}footer a[href*="features"]:before{background-position:0 -200px}footer a[href*="blog"]:before{background-position:-20px -200px}footer a[href*="Contributing"]:before{background-position:-40px -200px}footer a[href*="addons"]:before{background-position:-20px -220px}footer a[href*="support"]:before{background-position:-40px -220px}footer a[href*="how"]:before{background-position:0 -220px}[dir="ltr"] header h1:before,[dir="ltr"] section h2.iconic:before{left:0}[dir="rtl"] header h1:before,[dir="rtl"] section h2.iconic:before{right:0}@media(min-width:1024px){footer li{width:50%;min-width:10em}[lang|="en"] footer li{width:33%}}@media(min-width:800px) and (max-width:1023px){footer li{width:50%}}@media(min-width:800px){main>header,main>div,main>footer{width:50%}[dir="ltr"] main>header,[dir="ltr"] main>div:last-of-type,[dir="ltr"] main>footer,[dir="ltr"] main>footer li{float:left}[dir="ltr"] main>div:first-of-type{float:right}[dir="rtl"] main>header,[dir="rtl"] main>div:last-of-type,[dir="rtl"] main>footer,[dir="rtl"] main>footer li{float:right}[dir="rtl"] main>div:first-of-type{float:left}}@media(min-width:640px) and (max-width:799px){header,section{width:70%}footer{position:absolute;top:120px;width:30%}[dir="ltr"] footer{right:0}[dir="rtl"] footer{left:0}}@media(min-width:480px) and (max-width:639px){footer li{width:50%;min-width:10em}[lang|="en"] footer li{width:33%}[dir="ltr"] footer li{float:left}[dir="rtl"] footer li{float:right}}@media(min-width:480px){header h1{display:table-cell;-moz-padding-start:110px;padding-start:110px;height:100px;vertical-align:middle}header h1:before{width:100px}}@media(max-width:479px){header h1{padding-top:110px;text-align:center}header h1:before{width:100%;background-position:center top}}
One more piece of information: using Vista and restarting the computer didn't help. Thank you
In order for us to better investigate this issue you need to add a little more non-personal information.
Please add the troubleshooting information to your post To find the Troubleshooting information:
- Open Help (or click on three-line-icon and select Help)
- Choose Troubleshooting Information
- Use the button Copy to clipboard to select all. Do not check box "Include account names"!
- Paste this in your post.
Please also add the result of these troubleshooting steps to your post
- Does Thunderbird work in TB Safe mode (see Thunderbird Safe Mode)?
- Do you use anti-virus and firewall software? What is the version?
- Who is the email provider?
- Who is the internet provider?
- What is the exact error message?
- What steps did you take right before this happened?
Please post back with this information and any other questions you might have.
Thank you. Here's Troubleshooting: Application Basics
Name: Thunderbird Version: 38.2.0 User Agent: Mozilla/5.0 (Windows NT 6.0; WOW64; rv:38.0) Gecko/20100101 Thunderbird/38.2.0 Profile Folder: Show Folder
(Local drive) Application Build ID: 20150813074416 Enabled Plugins: about:plugins Build Configuration: about:buildconfig Memory Use: about:memory
Mail and News Accounts account1: INCOMING: account1, , (none) Local Folders, plain, passwordCleartext
account2: INCOMING: account2, , (pop3) mail.korunaturals.com:110, alwaysSTARTTLS, passwordCleartext OUTGOING: mail.korunaturals.com:25, plain, passwordCleartext, true
account3: INCOMING: account3, , (pop3) mail.korunaturals.com:110, plain, passwordCleartext OUTGOING: smtp.kiwimportsusa.com:25, alwaysSTARTTLS, passwordCleartext, true
account4: INCOMING: account4, , (pop3) mail.korunaturals.com:110, plain, passwordCleartext OUTGOING: mail.korunaturals.com:25, plain, passwordCleartext, true
account5: INCOMING: account5, , (pop3) mail.korunaturals.com:110, plain, passwordCleartext OUTGOING: mail.korunaturals.com:25, plain, passwordCleartext, true
account6: INCOMING: account6, , (pop3) pop-server.nc.rr.com:110, plain, passwordCleartext OUTGOING: mail.korunaturals.com:25, plain, passwordCleartext, true
account8: INCOMING: account8, , (imap) mail.kiwimportsusa.com:143, alwaysSTARTTLS, passwordCleartext OUTGOING: mail.kiwimportsusa.com:26, alwaysSTARTTLS, passwordCleartext, true
account9: INCOMING: account9, , (pop3) pop.kiwimportsusa.com:110, alwaysSTARTTLS, passwordCleartext OUTGOING: mail.korunaturals.com:25, plain, passwordCleartext, true
Crash Reports http://crash-stats.mozilla.com/report/index/bp-9ee022a4-0888-4643-80f4-9b26a2150729 (7/29/2015) http://crash-stats.mozilla.com/report/index/bp-85c0eee5-0bfb-4a5f-8f75-5b89c2140617 (6/17/2014) http://crash-stats.mozilla.com/report/index/bp-4c99f874-c5e1-4596-a582-ef29c2140524 (5/24/2014) http://crash-stats.mozilla.com/report/index/bp-0c7adf0d-8196-4621-b841-d06342140320 (3/20/2014)
Extensions CompactHeader, 2.1.0, false, {58D4392A-842E-11DE-B51A-C7B855D89593} Lightning, 4.0.2, false, {e2fda1a4-762b-4020-b5ad-a41df1933103}
Important Modified Preferences
Name: Value
accessibility.typeaheadfind.flashBar: 0 browser.cache.disk.capacity: 358400 browser.cache.disk.smart_size_cached_value: 358400 browser.cache.disk.smart_size.first_run: false browser.cache.disk.smart_size.use_old_max: false extensions.lastAppVersion: 38.2.0 font.internaluseonly.changed: false font.name.monospace.el: Consolas font.name.monospace.tr: Consolas font.name.monospace.x-baltic: Consolas font.name.monospace.x-central-euro: Consolas font.name.monospace.x-cyrillic: Consolas font.name.monospace.x-unicode: Consolas font.name.monospace.x-western: Consolas font.name.sans-serif.el: Calibri font.name.sans-serif.tr: Calibri font.name.sans-serif.x-baltic: Calibri font.name.sans-serif.x-central-euro: Calibri font.name.sans-serif.x-cyrillic: Calibri font.name.sans-serif.x-unicode: Calibri font.name.sans-serif.x-western: Calibri font.name.serif.el: Cambria font.name.serif.tr: Cambria font.name.serif.x-baltic: Cambria font.name.serif.x-central-euro: Cambria font.name.serif.x-cyrillic: Cambria font.name.serif.x-unicode: Cambria font.name.serif.x-western: Cambria font.size.fixed.el: 14 font.size.fixed.tr: 14 font.size.fixed.x-baltic: 14 font.size.fixed.x-central-euro: 14 font.size.fixed.x-cyrillic: 14 font.size.fixed.x-unicode: 14 font.size.fixed.x-western: 14 font.size.variable.el: 17 font.size.variable.tr: 17 font.size.variable.x-baltic: 17 font.size.variable.x-central-euro: 17 font.size.variable.x-cyrillic: 17 font.size.variable.x-unicode: 17 font.size.variable.x-western: 17 gfx.blacklist.direct2d: 3 mail.openMessageBehavior.version: 1 mail.winsearch.firstRunDone: true mailnews.database.global.datastore.id: 0f457967-2d05-4983-af22-e1693cbed13 mailnews.database.global.views.conversation.columns: {"threadCol":{"visible":true,"ordinal":"1"},"flaggedCol":{"visible":true,"ordinal":"3"},"attachmentCol":{"visible":false… mailnews.database.global.views.global.columns: {"threadCol":{"visible":true,"ordinal":"1"},"flaggedCol":{"visible":true,"ordinal":"3"},"attachmentCol":{"visible":false… network.cookie.prefsMigrated: true network.predictor.cleaned-up: true places.database.lastMaintenance: 1439910428 places.history.expiration.transient_current_max_pages: 104858 places.history.expiration.transient_optimal_database_size: 167772160 plugin.importedState: true plugin.state.flash: 0 print.print_printer: PDFCreator print.printer_Brother_HL-2140_series_(Copy_1).print_bgcolor: false print.printer_Brother_HL-2140_series_(Copy_1).print_bgimages: false print.printer_Brother_HL-2140_series_(Copy_1).print_command: print.printer_Brother_HL-2140_series_(Copy_1).print_downloadfonts: false print.printer_Brother_HL-2140_series_(Copy_1).print_edge_bottom: 0 print.printer_Brother_HL-2140_series_(Copy_1).print_edge_left: 0 print.printer_Brother_HL-2140_series_(Copy_1).print_edge_right: 0 print.printer_Brother_HL-2140_series_(Copy_1).print_edge_top: 0 print.printer_Brother_HL-2140_series_(Copy_1).print_evenpages: true print.printer_Brother_HL-2140_series_(Copy_1).print_footercenter: print.printer_Brother_HL-2140_series_(Copy_1).print_footerleft: &PT print.printer_Brother_HL-2140_series_(Copy_1).print_footerright: print.printer_Brother_HL-2140_series_(Copy_1).print_headercenter: print.printer_Brother_HL-2140_series_(Copy_1).print_headerleft: &T print.printer_Brother_HL-2140_series_(Copy_1).print_headerright: print.printer_Brother_HL-2140_series_(Copy_1).print_in_color: true print.printer_Brother_HL-2140_series_(Copy_1).print_margin_bottom: 0.5 print.printer_Brother_HL-2140_series_(Copy_1).print_margin_left: 0.5 print.printer_Brother_HL-2140_series_(Copy_1).print_margin_right: 0.5 print.printer_Brother_HL-2140_series_(Copy_1).print_margin_top: 0.5 print.printer_Brother_HL-2140_series_(Copy_1).print_oddpages: true print.printer_Brother_HL-2140_series_(Copy_1).print_orientation: 0 print.printer_Brother_HL-2140_series_(Copy_1).print_pagedelay: 500 print.printer_Brother_HL-2140_series_(Copy_1).print_paper_data: 1 print.printer_Brother_HL-2140_series_(Copy_1).print_paper_height: 11.00 print.printer_Brother_HL-2140_series_(Copy_1).print_paper_size: 0 print.printer_Brother_HL-2140_series_(Copy_1).print_paper_size_type: 0 print.printer_Brother_HL-2140_series_(Copy_1).print_paper_size_unit: 0 print.printer_Brother_HL-2140_series_(Copy_1).print_paper_width: 8.50 print.printer_Brother_HL-2140_series_(Copy_1).print_reversed: false print.printer_Brother_HL-2140_series_(Copy_1).print_scaling: 0.90 print.printer_Brother_HL-2140_series_(Copy_1).print_shrink_to_fit: false print.printer_Brother_HL-2140_series_(Copy_1).print_to_file: false print.printer_Brother_HL-2140_series_(Copy_1).print_unwriteable_margin_bottom: 0 print.printer_Brother_HL-2140_series_(Copy_1).print_unwriteable_margin_left: 0 print.printer_Brother_HL-2140_series_(Copy_1).print_unwriteable_margin_right: 0 print.printer_Brother_HL-2140_series_(Copy_1).print_unwriteable_margin_top: 0 print.printer_Brother_HL-L2340D_series.print_bgcolor: false print.printer_Brother_HL-L2340D_series.print_bgimages: false print.printer_Brother_HL-L2340D_series.print_colorspace: print.printer_Brother_HL-L2340D_series.print_command: print.printer_Brother_HL-L2340D_series.print_downloadfonts: false print.printer_Brother_HL-L2340D_series.print_duplex: 1515870810 print.printer_Brother_HL-L2340D_series.print_edge_bottom: 0 print.printer_Brother_HL-L2340D_series.print_edge_left: 0 print.printer_Brother_HL-L2340D_series.print_edge_right: 0 print.printer_Brother_HL-L2340D_series.print_edge_top: 0 print.printer_Brother_HL-L2340D_series.print_evenpages: true print.printer_Brother_HL-L2340D_series.print_footercenter: print.printer_Brother_HL-L2340D_series.print_footerleft: &PT print.printer_Brother_HL-L2340D_series.print_footerright: &D print.printer_Brother_HL-L2340D_series.print_headercenter: print.printer_Brother_HL-L2340D_series.print_headerleft: &T print.printer_Brother_HL-L2340D_series.print_headerright: &U print.printer_Brother_HL-L2340D_series.print_in_color: true print.printer_Brother_HL-L2340D_series.print_margin_bottom: 0.5 print.printer_Brother_HL-L2340D_series.print_margin_left: 0.5 print.printer_Brother_HL-L2340D_series.print_margin_right: 0.5 print.printer_Brother_HL-L2340D_series.print_margin_top: 0.5 print.printer_Brother_HL-L2340D_series.print_oddpages: true print.printer_Brother_HL-L2340D_series.print_orientation: 0 print.printer_Brother_HL-L2340D_series.print_page_delay: 50 print.printer_Brother_HL-L2340D_series.print_paper_data: 1 print.printer_Brother_HL-L2340D_series.print_paper_height: 11.00 print.printer_Brother_HL-L2340D_series.print_paper_name: print.printer_Brother_HL-L2340D_series.print_paper_size_type: 0
Does Thunderbird work in TB Safe mode (see Thunderbird Safe Mode)? NO
Do you use anti-virus and firewall software? What is the version?
Webroot 9.01.35
Who is the email provider?
Roadrunner and Bluehost
Who is the internet provider?
Bluehost
What is the exact error message?
Can't see the emails, just the accounts and folder names on the left, but emails don't display
What steps did you take right before this happened?
update Thunderbird
Compacting the Inbox did the trick. I guess I have too many emails in the Inbox folder. Thank you!
Problem is back. It only works on safe mode with everything disabled. This error appears on the console: Timestamp: 8/20/2015 11:23:06 AM Error: DEPRECATION WARNING: Encoding to non-UTF-8 values is obsolete You may find more details about this deprecation at: http://bugzilla.mozilla.org/show_bug.cgi?id=790855 resource://gre/components/mimeJSComponents.js 438 MimeConverter.prototype.encodeMimePartIIStr_UTF8 null 0 null
Source File: resource://gre/modules/Deprecated.jsm Line: 79
Chosen Solution
pscolnik,
You were usng the Lightning/calendar addon at the time. Are you still using it?
I'm having the same problem. When I start Thunderbird in safe mode everything looks very normal. I'm running: Windows 10, Kaspersky Internet Security 16.0.0.614(c), Internet provider is Charter, most emails are at hotmail.com but I've got a few non-hotmail addresses set up too. Help?
Diagnostics are as follows (was captured in TB safe mode):
Application Basics
Name: Thunderbird Version: 38.3.0 User Agent: Mozilla/5.0 (Windows NT 10.0; WOW64; rv:38.0) Gecko/20100101 Thunderbird/38.3.0 Profile Folder: Show Folder
(Local drive) Application Build ID: 20150928051427 Enabled Plugins: about:plugins Build Configuration: about:buildconfig Memory Use: about:memory
Mail and News Accounts account1: INCOMING: account1, , (none) Local Folders, plain, passwordCleartext
account5: INCOMING: account5, , (pop3) pop.east.cox.net:110, plain, passwordCleartext OUTGOING: smtp.east.cox.net:25, plain, none, true
account7: INCOMING: account7, , (pop3) pop3.live.com:995, SSL, passwordCleartext OUTGOING: smtp.live.com:587, alwaysSTARTTLS, passwordCleartext, true
account8: INCOMING: account8, , (pop3) pop3.live.com:995, SSL, passwordCleartext OUTGOING: smtp.live.com:587, alwaysSTARTTLS, passwordCleartext, true
account9: INCOMING: account9, , (pop3) pop3.live.com:995, SSL, passwordCleartext OUTGOING: smtp.live.com:587, alwaysSTARTTLS, passwordCleartext, true
Crash Reports
Extensions Lightning, 4.0.3.1, false, {e2fda1a4-762b-4020-b5ad-a41df1933103}
Important Modified Preferences
Name: Value
accessibility.typeaheadfind.flashBar: 0 browser.cache.disk.capacity: 25600 browser.cache.disk.smart_size.enabled: false browser.cache.disk.smart_size.first_run: false browser.cache.disk.smart_size.use_old_max: false extensions.lastAppVersion: 38.3.0 font.internaluseonly.changed: true font.name.monospace.el: Consolas font.name.monospace.tr: Consolas font.name.monospace.x-baltic: Consolas font.name.monospace.x-central-euro: Consolas font.name.monospace.x-cyrillic: Consolas font.name.monospace.x-unicode: Consolas font.name.monospace.x-western: Consolas font.name.sans-serif.el: Calibri font.name.sans-serif.tr: Calibri font.name.sans-serif.x-baltic: Calibri font.name.sans-serif.x-central-euro: Calibri font.name.sans-serif.x-cyrillic: Calibri font.name.sans-serif.x-unicode: Calibri font.name.sans-serif.x-western: Calibri font.name.serif.el: Cambria font.name.serif.tr: Cambria font.name.serif.x-baltic: Cambria font.name.serif.x-central-euro: Cambria font.name.serif.x-cyrillic: Cambria font.name.serif.x-unicode: Cambria font.name.serif.x-western: Cambria font.size.fixed.el: 14 font.size.fixed.tr: 14 font.size.fixed.x-baltic: 14 font.size.fixed.x-central-euro: 14 font.size.fixed.x-cyrillic: 14 font.size.fixed.x-unicode: 14 font.size.fixed.x-western: 14 font.size.variable.el: 17 font.size.variable.tr: 17 font.size.variable.x-baltic: 17 font.size.variable.x-central-euro: 17 font.size.variable.x-cyrillic: 17 font.size.variable.x-unicode: 17 font.size.variable.x-western: 17 gfx.direct3d.last_used_feature_level_idx: 0 mail.openMessageBehavior.version: 1 mail.winsearch.firstRunDone: true mailnews.database.global.datastore.id: 857e3c48-5c2a-4c5b-a574-7ac2677e395 mailnews.database.global.views.conversation.columns: {"threadCol":{"visible":true,"ordinal":"1"},"flaggedCol":{"visible":true,"ordinal":"21"},"attachmentCol":{"visible":fals… network.cookie.prefsMigrated: true network.predictor.cleaned-up: true places.database.lastMaintenance: 1445707552 places.history.expiration.transient_current_max_pages: 104858 places.history.expiration.transient_optimal_database_size: 113165025 plugin.importedState: true plugin.state.npdeployjava: 0 print.print_printer: Epson Stylus COLOR 900 ESC/P 2 print.printer_Epson_Stylus_COLOR_900_ESC/P_2.print_bgcolor: false print.printer_Epson_Stylus_COLOR_900_ESC/P_2.print_bgimages: false print.printer_Epson_Stylus_COLOR_900_ESC/P_2.print_command: print.printer_Epson_Stylus_COLOR_900_ESC/P_2.print_downloadfonts: true print.printer_Epson_Stylus_COLOR_900_ESC/P_2.print_evenpages: true print.printer_Epson_Stylus_COLOR_900_ESC/P_2.print_footercenter: print.printer_Epson_Stylus_COLOR_900_ESC/P_2.print_footerleft: &PT print.printer_Epson_Stylus_COLOR_900_ESC/P_2.print_footerright: &D print.printer_Epson_Stylus_COLOR_900_ESC/P_2.print_headercenter: print.printer_Epson_Stylus_COLOR_900_ESC/P_2.print_headerleft: &T print.printer_Epson_Stylus_COLOR_900_ESC/P_2.print_headerright: &U print.printer_Epson_Stylus_COLOR_900_ESC/P_2.print_in_color: true print.printer_Epson_Stylus_COLOR_900_ESC/P_2.print_margin_bottom: 0.5 print.printer_Epson_Stylus_COLOR_900_ESC/P_2.print_margin_left: 0.5 print.printer_Epson_Stylus_COLOR_900_ESC/P_2.print_margin_right: 0.5 print.printer_Epson_Stylus_COLOR_900_ESC/P_2.print_margin_top: 0.5 print.printer_Epson_Stylus_COLOR_900_ESC/P_2.print_oddpages: true print.printer_Epson_Stylus_COLOR_900_ESC/P_2.print_orientation: 0 print.printer_Epson_Stylus_COLOR_900_ESC/P_2.print_pagedelay: 500 print.printer_Epson_Stylus_COLOR_900_ESC/P_2.print_paper_data: 1 print.printer_Epson_Stylus_COLOR_900_ESC/P_2.print_paper_height: 11.00 print.printer_Epson_Stylus_COLOR_900_ESC/P_2.print_paper_size: 2097267 print.printer_Epson_Stylus_COLOR_900_ESC/P_2.print_paper_size_type: 0 print.printer_Epson_Stylus_COLOR_900_ESC/P_2.print_paper_size_unit: 0 print.printer_Epson_Stylus_COLOR_900_ESC/P_2.print_paper_width: 8.50 print.printer_Epson_Stylus_COLOR_900_ESC/P_2.print_reversed: false print.printer_Epson_Stylus_COLOR_900_ESC/P_2.print_scaling: 0.70 print.printer_Epson_Stylus_COLOR_900_ESC/P_2.print_shrink_to_fit: false print.printer_Epson_Stylus_COLOR_900_ESC/P_2.print_to_file: false
Graphics
Adapter Description: AMD Radeon HD 7540D Vendor ID: 0x1002 Device ID: 0x9991 Adapter RAM: 768 Adapter Drivers: aticfx64 aticfx64 aticfx64 amdxc64 aticfx32 aticfx32 aticfx32 amdxc32 atiumd64 atidxx64 atidxx64 atiumdag atidxx32 atidxx32 atiumdva atiumd6a atitmm64 Driver Version: 15.201.1151.0 Driver Date: 8-21-2015 Direct2D Enabled: false DirectWrite Enabled: false (10.0.10240.16430) ClearType Parameters: ClearType parameters not found WebGL Renderer: false GPU Accelerated Windows: 0
AzureCanvasBackend: skia AzureSkiaAccelerated: 0 AzureFallbackCanvasBackend: cairo AzureContentBackend: cairo
JavaScript
Incremental GC: 1
Accessibility
Activated: 1 Prevent Accessibility: 0
Library Versions
Expected minimum version Version in use
NSPR 4.10.8 4.10.8
NSS 3.19.2 Basic ECC 3.19.2 Basic ECC
NSS Util 3.19.2 3.19.2
NSS SSL 3.19.2 Basic ECC 3.19.2 Basic ECC
NSS S/MIME 3.19.2 Basic ECC 3.19.2 Basic ECC
bill02888 said
I'm having the same problem. When I start Thunderbird in safe mode everything looks very normal. I'm running: Windows 10, Kaspersky Internet Security 16.0.0.614(c), Internet provider is Charter, most emails are at hotmail.com but I've got a few non-hotmail addresses set up too. Help?
So you only see the folder list on the left panel? What happens if you *remove* the calendar addon 4.0.3.1 that you have installed?
I had success by starting Thunderbird in safe mode, putting a check mark next to "Disable all add-ons", then clicking Make Changes and Restart. Everything has been perfect since!
I wonder if part of the issue is that I've had Thunderbird installed "forever" (shortly after Eudora's final release) and probably have some very old settings floating around.