Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Why has my Webroot filtering extension been disabled?

  • 5 replies
  • 6 have this problem
  • 2 views
  • Last reply by BK_Malik

BK_Malik
BK_Malik
more options

Today about 5 of my extensions were disabled. Two of them I use and need Clipconverter and the Webroot filtering extension. I want these extensions back and need to know why they were disabled when I have been using them for years.

Today about 5 of my extensions were disabled. Two of them I use and need Clipconverter and the Webroot filtering extension. I want these extensions back and need to know why they were disabled when I have been using them for years.

Chosen solution

There are other things that need attention.

Note that your System Details List shows six Flash plugins.

  1. Shockwave Flash 11.9 r900
  2. Shockwave Flash 12.0 r0
  3. Shockwave Flash 13.0 r0
  4. Shockwave Flash 16.0 r0
  5. Shockwave Flash 17.0 r0
  6. Shockwave Flash 18.0 r0

You can find the installation path of all plugins on the about:plugins page.

You can check the Flash player installation folder for multiple Flash player plugins and remove older version(s) of the plugin (NPSWF32) and possibly (re)install the latest Flash player.

  • (32 bit Windows) C:\Windows\System32\Macromed\Flash\
  • (64 bit Windows) C:\Windows\SysWOW64\Macromed\Flash\
Read this answer in context 👍 1

All Replies (5)

the-edmeister
the-edmeister
  • Moderator
more options

Extension signing is in effect in Firefox 41 Beta. https://blog.mozilla.org/addons/2015/02/10/extension-signing-safer-experience/ https://wiki.mozilla.org/Addons/Extension_Signing

  • Firefox 40: Firefox warns about signatures but doesn't enforce them.
  • Firefox 41: Firefox will have a preference that allows signature enforcement to be disabled (xpinstall.signatures.required in about:config).
  • Firefox 42: Release and Beta versions of Firefox will not allow unsigned extensions to be installed, with no override.

Revert to the Firefox 40.0.2 Release version and those extensions probably won't be disabled.

BK_Malik
BK_Malik Question owner
more options

Can I revert by just installing 40.0.2? Will install over the beta version that I have installed now or will I have two separate programs?

jscher2000 - Support Volunteer
jscher2000 - Support Volunteer
  • Top 25 Contributor
more options

I think the release can take over the profile folder from beta. But it never hurts to make a backup: Back up and restore information in Firefox profiles.

Now... I can't help noticing in your Question Details > More System Details that you have a large number of Shockwave Flash plugins that Firefox detects and this could cause some instability. To track them down and disk and remove them, you can type or paste about:plugins in the address bar and press Enter. You can use Find (Ctrl+f) to look for npswf to jump to the various sections for Flash where the path on disk will be listed.

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Chosen Solution

There are other things that need attention.

Note that your System Details List shows six Flash plugins.

  1. Shockwave Flash 11.9 r900
  2. Shockwave Flash 12.0 r0
  3. Shockwave Flash 13.0 r0
  4. Shockwave Flash 16.0 r0
  5. Shockwave Flash 17.0 r0
  6. Shockwave Flash 18.0 r0

You can find the installation path of all plugins on the about:plugins page.

You can check the Flash player installation folder for multiple Flash player plugins and remove older version(s) of the plugin (NPSWF32) and possibly (re)install the latest Flash player.

  • (32 bit Windows) C:\Windows\System32\Macromed\Flash\
  • (64 bit Windows) C:\Windows\SysWOW64\Macromed\Flash\
BK_Malik
BK_Malik Question owner
more options

Thanks a lot cor-el!