"Chrome" in this context refers to visual elements of the program. Nothing whatsoever to do with google's browser.

I don't think that any of your error messages are particularly unusual or significant.

A list of your extensions might be useful.

Help|Troubleshooting Information Clear "include account names" Click "Copy text to clipboard" Paste into your next posting to this forum. Check it over for anything you'd prefer not to share. You can remove all the stuff about fonts.

Here is the info you requested - The only extension I have is Lightning 4.0.1. I tried it with that disabled, nothing. Also fyi I checked for updates and found adobe reader out of date and ran virus and malware checks, nothing. I tried loading with add-ons disabled no change. I turned on all the plug ins and that didn't matter. I wonder if I should uninstall Tbird and reinstall it or try a system restore back to before the upgrade? Thanks!

 Application Basics

   Name: Thunderbird
   Version: 38.1.0
   User Agent: Mozilla/5.0 (Windows NT 6.1; WOW64; rv:38.0) Gecko/20100101 Thunderbird/38.1.0
   Profile Folder: Show Folder

             (Local drive)
   Application Build ID: 20150707103124
   Enabled Plugins: about:plugins
   Build Configuration: about:buildconfig
   Memory Use: about:memory

 Mail and News Accounts
   account1:
     INCOMING: account1, , (none) Local Folders, plain, passwordCleartext

   account2:
     INCOMING: account2, , (pop3) pop.mtaonline.net:110, plain, passwordCleartext
     OUTGOING: smtp.mtaonline.net:25, plain, passwordCleartext, true

   account10:
     INCOMING: account10, , (pop3) pop.googlemail.com:110, plain, passwordCleartext
     OUTGOING: smtp.mtaonline.net:25, plain, passwordCleartext, true

   account11:
     INCOMING: account11, , (pop3) pop.googlemail.com:110, plain, passwordCleartext
     OUTGOING: smtp.mtaonline.net:25, plain, passwordCleartext, true

 Crash Reports
   http://crash-stats.mozilla.com/report/index/bp-eb16dfb3-9122-4ce1-908b-b99f92131102 (11/1/2013)

 Extensions
   Lightning, 4.0.1, true, {e2fda1a4-762b-4020-b5ad-a41df1933103}

 Important Modified Preferences

   Name: Value

     browser.cache.disk.capacity: 358400
     browser.cache.disk.smart_size_cached_value: 358400
     browser.cache.disk.smart_size.first_run: false
     browser.cache.disk.smart_size.use_old_max: false
     browser.display.use_document_fonts: 0
     extensions.lastAppVersion: 38.1.0
     gfx.direct3d.last_used_feature_level_idx: 0
     mail.openMessageBehavior.version: 1
     mail.winsearch.enable: true
     mail.winsearch.firstRunDone: true
     mail.winsearch.global_reindex_time: 1319324214
     mailnews.database.global.datastore.id: fe411a50-979e-4ae9-9757-5e212e6474f
     mailnews.database.global.views.conversation.columns: {"threadCol":{"visible":true,"ordinal":"1"},"flaggedCol":{"visible":true,"ordinal":"21"},"attachmentCol":{"visible":fals…
     network.cookie.cookieBehavior: 2
     network.cookie.prefsMigrated: true
     network.predictor.cleaned-up: true
     places.database.lastMaintenance: 1436497059
     places.history.enabled: false
     places.history.expiration.transient_current_max_pages: 104858
     places.history.expiration.transient_optimal_database_size: 167772160
     plugin.importedState: true
     plugin.state.npauthz: 2
     plugin.state.npctrl: 2
     plugin.state.npgeplugin: 2
     plugin.state.npgoogleupdate: 2
     plugin.state.nppdf: 2
     plugin.state.npspwrap: 2
     plugins.update.notifyUser: true

Those are very unusual settings for Gmail. Where did they come from? I'd expect port 995 with TLS/SSL for POP on Gmail.

And why aren't you using Gmail's SMTP server for sending?

I used to have emails from a domain I owned and I remember that changes were made a couple of times under the direction of the providers because of issues with being spam blacklisted (not me - them). That is probably the same reason I was using the SMTP I am. That is all past, so if you think changing something might help or just make sense in general I'm fine doing so.

I strongly suggest using the account setting Google recommend.as a minimum.

See https://support.google.com/mail/troubleshooter/1668960?hl=en#ts=1665018,1665144 This translates to.; Incoming

• Server:imap.gmail.com
• Port: 993
• Connection Security: SSL/TLS

Outgoing Mail (SMTP)

• Server: smtp.gmail.com
• Port: 465 or 587
• Connection Security:STARTTLS
• Requires authentication: Yes
• Authentication method: Normal Password

Display Name: [your name] User Name: your full Gmail address ([email protected]). Google Apps users, please enter username@your_domain.com Email address: your full Gmail address ([email protected]) Google Apps users, please enter username@your_domain.com Password: your Gmail password

Having said that, it is possible with Thunderbird 38 to authenticate using oAuth2 instead of Normal password. This means you do not have to enable less secure apps on your gmail account.

Thank you Zenos and Matt. With your advice and links I succeeded in getting my gmail to download again. I think the primary problem was that I did not have the incoming and outgoing servers utilizing SSL. But, at the same time I also changed the ports to the recommended ones. This issue did not exist until the upgrade to 38.1.0, but I must have been the only one that far behind the times. Anyway - fixed, working, and thank you.

Bmadsen said

After updating to 38.1.0 Tbird will no longer download emails from my two gmail accounts. I have another email account that works fine. When I look at the error console I see "TypeError: tab is undefined chrome://messenger/content/tabmail . xml" I also get a warning on the console it says "Use of Mutation Events is depreciated. Use MutationObserver instead. chrome://calendar/content/widgets/calendar-widgets . xml" And two messages one: Could not read chrome manifest 'file:///C:/Program%20Files%20(x86)/Mozilla%20Thunderbird/extensions/%7B972ce4c6-7e08-4474-a285-3208198ce6fd%7D/chrome.manifest'. And the second says: Could not read chrome manifest 'file:///C:/Program%20Files%20(x86)/Mozilla%20Thunderbird/chrome.manifest'. All three mail accounts are POP and I had no problems before the update to 38.1.0. I did receive a bunch of Microsoft updates yesterday as well. I don't have or use chrome and I don't use the calendar or messenger. Can you help? Thanks.

Programfakta Namn Thunderbird Version 38.1.0 Användaragent Mozilla/5.0 (Windows NT 10.0; WOW64; rv:38.0) Gecko/20100101 Thunderbird/38.1.0 Profilmapp (Lokal disk) Programmets bygg-ID 20150707103124 Aktiva insticksmoduler about:plugins Byggkonfiguration about:buildconfig Minnesanvändning about:memory E-post och diskussionsgruppskonton ID Inkommande server Utgående servrar Namn Anslutningssäkerhet Autentiseringsmetod Namn Anslutningssäkerhet Autentiseringsmetod Standard? account1 (none) Local Folders Ingen Lösenord account3 (pop3) imap.gmail.com:993 SSL/TLS Lösenord smtp.gmail.com:587 STARTTLS Lösenord true account5 (pop3) imap.gmail.com:993 SSL/TLS Lösenord smtp.gmail.com:587 STARTTLS Lösenord true Kraschrapporter Rapport-ID Datum bp-7a37d6fb-05f3-447b-854e-0f5ac2141202 2014-12-02 bp-bfff4c4b-52fc-41bc-af6d-207b02111010 2011-10-10