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Firefox 38 making problem in yahoo at linux ubuntu 14.04

  • 2 replies
  • 1 has this problem
  • 5 views
  • Last reply by shibbir001

shibbir001
shibbir001
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When i am browsing yahoo mail it shows my inbox ok. Then i open a mail to read. Now the problem, when i close this read mail then nothing is showing. If i click inbox it is not showing anything. But if i click spam it works. Again when i click inbox folder it is not showing anything. Then i have to refresh the site to read second e-mail.Again this process. Last day i had tried to reply a mail . So i had tried several times to upload a zip file from desktop but i can't. Then i sent this mail via google chrome.

When i am browsing yahoo mail it shows my inbox ok. Then i open a mail to read. Now the problem, when i close this read mail then nothing is showing. If i click inbox it is not showing anything. But if i click spam it works. Again when i click inbox folder it is not showing anything. Then i have to refresh the site to read second e-mail.Again this process. Last day i had tried to reply a mail . So i had tried several times to upload a zip file from desktop but i can't. Then i sent this mail via google chrome.

Chosen solution

Hello,

The Refresh feature (called "Reset" in older Firefox versions) can fix many issues by restoring Firefox to its factory default state while saving your bookmarks, history, passwords, cookies, and other essential information.

Note: When you use this feature, you will lose any extensions, toolbar customizations, and some preferences. See the Refresh Firefox - reset add-ons and settings article for more information.

To Refresh Firefox:

  1. Open the Troubleshooting Information page using one of these methods:
    • Click the menu button New Fx Menu, click help Help-29 and select Troubleshooting Information. A new tab containing your troubleshooting information should open.
    • If you're unable to access the Help menu, type about:support in your address bar to bring up the Troubleshooting Information page.
  2. At the top right corner of the page, you should see a button that says "Refresh Firefox" ("Reset Firefox" in older Firefox versions). Click on it.
  3. Firefox will close. After the refresh process is completed, Firefox will show a window with the information that is imported.
  4. Click Finish and Firefox will reopen.

Did this fix the problem? Please report back to us!

Thank you.

Read this answer in context 👍 2

All Replies (2)

guigs
guigs
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Chosen Solution

Hello,

The Refresh feature (called "Reset" in older Firefox versions) can fix many issues by restoring Firefox to its factory default state while saving your bookmarks, history, passwords, cookies, and other essential information.

Note: When you use this feature, you will lose any extensions, toolbar customizations, and some preferences. See the Refresh Firefox - reset add-ons and settings article for more information.

To Refresh Firefox:

  1. Open the Troubleshooting Information page using one of these methods:
    • Click the menu button New Fx Menu, click help Help-29 and select Troubleshooting Information. A new tab containing your troubleshooting information should open.
    • If you're unable to access the Help menu, type about:support in your address bar to bring up the Troubleshooting Information page.
  2. At the top right corner of the page, you should see a button that says "Refresh Firefox" ("Reset Firefox" in older Firefox versions). Click on it.
  3. Firefox will close. After the refresh process is completed, Firefox will show a window with the information that is imported.
  4. Click Finish and Firefox will reopen.

Did this fix the problem? Please report back to us!

Thank you.

shibbir001
shibbir001 Question owner
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But when i enable addons this problem create. i just use bulhell firewall,download them all, flashgot.. Now what can i do