We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Firefox crashes

  • 2 replies
  • 1 has this problem
  • 11 views
  • Last reply by cor-el

more options

The following are my crash details. While gaming, the browser becomes very slow. Movie downloads too are slow


bp-59263d14-fa68-49bb-b945-4148c2150612 12-06-2015 18:35 bp-bb15aa3e-0c9b-4bd9-bff4-e7a152150610 10-06-2015 21:40 bp-f8331456-9869-4f02-b263-aed7e2150525 25-05-2015 12:57 bp-0735802c-cd83-429e-97b5-e13c52150303 03-03-2015 17:31 bp-375e2b65-185a-483e-aefa-ded552150303 03-03-2015 16:41

Please help.

The following are my crash details. While gaming, the browser becomes very slow. Movie downloads too are slow bp-59263d14-fa68-49bb-b945-4148c2150612 12-06-2015 18:35 bp-bb15aa3e-0c9b-4bd9-bff4-e7a152150610 10-06-2015 21:40 bp-f8331456-9869-4f02-b263-aed7e2150525 25-05-2015 12:57 bp-0735802c-cd83-429e-97b5-e13c52150303 03-03-2015 17:31 bp-375e2b65-185a-483e-aefa-ded552150303 03-03-2015 16:41 Please help.

All Replies (2)

more options

Hello, any luck if you disable the Adobe Flash protected mode in Firefox ?

thank you

more options

The crashes are hangs in the Shockwave Flash plugin.

  • Firefox 38.0.6 Crash Report [@ hang | CleanupPerAppKey | MsgWaitForMultipleObjectsEx | MsgWaitForMultipleObjects | npswf32_18_0_0_160.dll@0x37892e ]

Try to update Flash to the latest version.

You can check for problems with current Shockwave Flash plugin versions and try this:

See also: