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When I play any video (like UTube) I can hear the audio but see no picture. On IE I see and hear. I don't like IE ! any ideas ?

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  • Last reply by LMOtt

LMOtt
LMOtt
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Am using Windows 7 Home professional edition on a Dell laptop. Just started happening after DELL re-installed my operating system due to some corruption.

'''Am using Windows 7 Home professional edition on a Dell laptop. Just started happening after DELL re-installed my operating system due to some corruption.

Chosen solution

hello, probably that's an issue with hardware acceleration - please try updating your graphics driver, or in case this doesn't solve the issue or there is no new version available at the moment, disable hardware acceleration in the firefox menu ≡ > options > advanced > general (that setting will take a restart of the browser to take effect).

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philipp
philipp
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Chosen Solution

hello, probably that's an issue with hardware acceleration - please try updating your graphics driver, or in case this doesn't solve the issue or there is no new version available at the moment, disable hardware acceleration in the firefox menu ≡ > options > advanced > general (that setting will take a restart of the browser to take effect).

LMOtt
LMOtt Question owner
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Thanks Philipp ! No new drivers available but the disable hardware acceleration worked like a charm ! Appreciate the help.